Quality Assurance Manager

Business Title: Individual Contributor


Company Info: With a heritage of over 120 years, we aren’t just a company; we are a brand of trust. But more than anything, we are a collection of individuals who, together, give Grote Industries a decisive competitive advantage. At Grote, our shared vision is clear – to meet the needs of the customers we serve. We accomplish that mission every day by following a set of core values that make us who we are.

Innovation has been the hallmark of Grote Industries from the start. From durable, easy to see stop lights to the latest in LED lighting technology, Grote has been leading the way in advanced vehicle system solutions from early in the last century right up to today. With these innovations, Grote has helped millions of people throughout North America and the world benefit from the innovation and design excellence of Grote products.

Position Summary: Responsible for managing and coordinating the efforts of the Quality department. Confers with both internal and external customers on quality issues. Creates Quality Assurance guidelines. Leads Quality Management System efforts.


Position Duties: - Pursues achievement of company and department goals.
- Maintains active communication with immediate supervisor.
- Supports supply management.
- Conducts and directs product audits.
- Supports training initiatives for all Quality Assurance.
- Interfaces with key customers, both internal and external.
- Supports and implements (Management Representative) Quality Management System concepts and standards.
- Supports and implements all defect reduction initiatives.
- Responsible for following and carrying out corporate procedures, policies, guidelines, legal requirements, etc.

Requirements: Bachelor’s degree in Quality Engineering, Engineering, Business, or other related field of study. Minimum of 5 years of experience in Quality Assurance, minimum of 2 to 3 years of project management experience. OEM/Heavy Truck Tier 1 supplier is a plus. Quality Management Systems experience. Six sigma training, Green Belt preferred. Quality certifications are a plus.


JOB NAME Quality Assurance Manager UPDATED ON 6/26/2025
BUSINESS TITLE Quality Assurance Manager PEOPLE LEADER? ☒
MANAGER TITLE Director of Operations INDIVIDUAL CONTRIBUTOR? ☒


JOB SUMMARY
The Quality Assurance Manager is responsible for managing and coordinating the efforts of the Quality department. Confers with both internal and external customers on quality issues. Creates Quality Assurance guidelines. Leads Quality Management System efforts.


RESPONSIBILITIES
Safety - Responsible for following all safety procedures and practices.
Responsibility & Customer-Focused
- Pursues achievement of company and department goals.
- Maintains active communication with immediate supervisor.
- Supports supply management.
- Conducts and directs product audits.
- Supports training initiatives for all Quality Assurance.
- Interfaces with key customers, both internal and external.
- Supports and implements (Management Representative) Quality Management System concepts and standards.
- Supports and implements all defect reduction initiatives.
- Responsible for following and carrying out corporate procedures, policies, guidelines, legal requirements, etc.

Quality
- Ensures and maintains the quality guidelines, procedures, and standards are consistently followed throughout the manufacturing operation.

Other Functions

- Supports the other Grote locations, as needed.
- Required to follow any other instructions and to perform any other duties as requested by supervisor

Integrity
- Monitors and adheres to budgets.
- Manages defective material review.
- Develops and coordinates Quality Assurance procedures


*This list of duties is not intended to be comprehensive and other tasks not mentioned here may be required. Changing business conditions may lead to changes to job responsibilities.
MINIMUM REQUIREMENTS
Required Education: Bachelor’s degree in Quality Engineering, Engineering, Business, or other related field of study.
Required Experience:
Minimum of 5 years of experience in Quality Assurance, minimum of 2 to 3 years of project management experience. OEM/Heavy Truck Tier 1 supplier is a plus. Quality Management Systems experience. Six sigma training, Green Belt preferred. Quality certifications are a plus.

Required Skills/Abilities:
Knowledge analyzing warranty, and AIAG core tools. Skills in excellent written and oral communicatio