Occ Health Medical Assistant

Primary City/State:

Phoenix, Arizona

Department Name:

BOHC-Onsite Clinics

Work Shift:

Day

Job Category:

Clinical Care

Great careers start with great training. The people of Banner Health are focused on delivering excellent care to our patients. In return, we are committed to excellence in personal development for all our team members. Apply today.

Banner Occupational Health is seeking a compassionate and detail-oriented Medical Assistant to support providers and nursing staff in delivering high-quality patient care. This role is responsible for assisting with clinical procedures, implementing and evaluating direct patient care activities, and ensuring patients receive exceptional service throughout their visit.

Schedule: Monday – Friday, 7:30 AM – 4:00 PM

Key Responsibilities:

• Assist clinicians and nursing staff in providing direct patient care and treatment services.

• Prepare patients for examinations, procedures, and treatments.

• Obtain and document vital signs, medical histories, and other relevant patient information.

• Support providers during examinations and minor procedures.

• Maintain accurate and timely patient documentation within the electronic health record (EHR).

• Educate patients on treatment plans, medications, follow-up care, and wellness recommendations as directed by providers.

• Prepare and stock examination rooms, equipment, and supplies.

As a Banner Health employee assigned to Phoenix Fire Occupational Health, this position works closely with providers, nurses, patients, and support staff to deliver quality healthcare services in a fast-paced occupational health environment. The role requires a commitment to patient-centered care, clinical excellence, and exceptional customer service.

Location Address: 150 S 12th Street, Phoenix AZ

Banner Occupational Health Clinics are medical clinics specializing in worker's compensation injury care, drug testing, alcohol testing, physical examinations, Department of Transportation exams and Occupational Safety and Health Administration (OSHA) mandated exams. Employers and employees alike benefit from reduced absenteeism and turnover, increased productivity, morale and job satisfaction and are less likely to become sick or injured.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS
1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Orders supplies and stocks patient care areas. Monitors inventory including med