Associate Director, Market Access Learning, US Commercialization Learning

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The US Commercialization Learning organization is the catalyst for empowering the field force to drive transformative customer experiences that give patients access to BMS’ medications. As the Associate Director, Market Access Learning Lead, you will be working among the best in your profession and will have the opportunity to collaborate with talented and dedicated professionals committed to advancing learnings.

What we are looking for: 

The US Commercialization Learning organization is seeking a strategic learning leader to advance the capabilities of Market Access field teams. This role is accountable for shaping learning strategy, defining capability frameworks, and developing pathways that enable sustained field effectiveness. The Associate Director ensures learning efforts are grounded in sound learning design, aligned to enterprise standards, and responsive to evolving business and therapeutic priorities. 

Who you will work with: 

This is a remote position with primary responsibility for aligning Market Access learning strategy to BMS organizational goals, leadership expectations, and business objectives. The Associate Director will partner closely with MAx Field Operations & Training, WW Commercialization Learning colleagues, Access Strategy, TA leaders, and other cross-functional stakeholders as needed. Collaboration with vendors and external partners is essential to maximizing impact across the learning ecosystem. 

Primary responsibilities: 

• Own the end-to-end learning strategy for Market Access field roles, defining capability priorities and development pathways 
• Identify capability gaps across Market Access teams (e.g., ARMs, AEs, HEOR) and translate those gaps into prioritized learning strategies and roadmaps 
• Design and establish onboarding curriculums for prioritized Market Access roles 
• Establish learning design principles, standards, and quality expectations to guide Market Access training development 
• Provide strategic direction and learning design guidance to MAx and PASS Field Trainers to ensure programs are instructionally sound, sequenced, scalable, and compliant 
• Maintain oversight of training content lifecycle to ensure materials remain current, compliant, and fit for purpose 
• Serve as a strategic partner to Field Training leads in translating complex capability needs into effective learning experiences 
• Provide learning leadership for launches by defining Market Access capability requirements and learning approaches in advance of execution 
• Ensure Market Access learning is integrated into enterprise learning platforms and aligned to enterprise capability frameworks 
• Define and assess learning effectiveness, using outcomes and field insights to drive continuous improvement 
• Provide strategic oversight of vendors and external partners supporting Market Access learning 

Qualifications: 

• BA/BS degree required; Master’s Degree or MBA preferred 
• Minimum of 2 years’ experience in learning strategy, capability development, or commercial/field training roles 
• Deep knowledge of the market access and payer landscape, including field-facing roles and responsibilities 
• Experience designing learning architectures and role-based capability frameworks preferred 
• Significant and recent market access and field or account management experience (>7 years) highly preferred 
• Strong understanding of adult learning principles, instructional design, and learni