Loan Closer III (US)

Work Location:

Lewiston, Maine, United States of America

Hours:

40

Pay Details:

23.25 - 30.75 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Loan Closer III provides support to Consumer and Mortgage Loan Processing through document preparation as it pertains to loan closings. The job works with closing agents to ensure necessary information is provided to complete the loan closing package. The Loan Closer III performs quality reviews and completes quality control analysis.

Depth & Scope:

• Works on an independent basis with little supervision
• Receives assistance from manager with difficult questions and situations
• Provides guidance to less experienced Closers
• Prepares legal, regulatory and custom closing documentation if applicable within established Company policies and procedures and applicable legal and regulatory guidelines
• Reviews loan documentation prior to sending documents to closing agents to ensure completeness, accuracy and compliance to state and federal lending regulations, consulting with more experienced staff as necessary to clarify or interpret regulations
• Works with closing agents to ensure necessary information is provided to complete loan closing packages while maintaining positive business relationships
• Completes quality control analysis of standard and nonstandard loan documentation, ensures data integrity and performs various functions related to the workgroup to avert losses and reduce undue risk
• Acts as mentor and resource to Loan Closer I and Loan Closer II
• Provides training to Loan Closer I and Loan Closer II
• May assist Loan Closer Team Lead
• Furnishes on-site training to new Retail Loan Closers in addition to reinforcement training
• May manage the daily workflow of files throughout the day to ensure completion by Closers to meet the appropriate timeframe for the scheduled closing
• Answers phones to assist internal and external customers

Preferred Skills:

• Mortgage Closing experience (end to end understanding of the closing phase)
• Familiarity with closing processes and documentation review/validation
• Strong communication skills
• Experience initiating regulatory closing processes
• Knowledge of sending and explaining closing disclosures to customers
• Attention to detail in final stage loan processing

Education & Experience:

• Associates Degree and/or Bachelors degree
• Mortgage Operations - 3-5 Years loan documentation experience
• Consumer Operations 1-2 years loan documentation experience
• Strong working knowledge of applicable lending practices
• Advanced understanding and ability to apply processing procedures and processes
• Extremely detail orientated with ability to audit and correct procedural errors
• Ability to maintain positive business relationships with partners, customers and agents
• Strong ability to handle heavy workload and meet stringent deadlines
• Ability to interact effectively with internal customers from various departments
• Strong working knowledge of Bank's loan products
• Excellent oral and written communication skills, with ability to interact effectively with all customers, both internal and external
• Excellent PC skills
• Excellent customer service skills
• Availability to work a variable schedule which may include nights and/or weekends
• Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occas