Health Center Business Director II

Salary Range:  $105,550 to $174,160 USD

Would you like to have a career that makes a daily difference in people’s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

The Health Center Business Director II provides vision and leadership to the employees, patients, and community associated with the Health Center, and services delivered in its service area, in alignment with HealthPoint’s vision, strategy, processes, and policies. The Health Center Business Director II collaborates with the HealthPoint Clinical Director, Clinician Leads, Operations Leaders, HealthPoint subject matter experts and leadership to ensure that services are provided at the highest quality standards of care, while meeting business objectives to support the fiscal health and long-term sustainability of the organization. The Health Center Business Director II ensures employees, patients, and members of the community have a safe, seamless, and positive service-delivery experience in all interactions with HealthPoint.

The Health Center Business Director II designation is based on patient population & encounter volumes, number of programs or service lines, and number of locations managed.

As a key leader of HealthPoint, the Health Center Business Director creates and fosters a culture of inclusivity, respect, understanding, compassion, and empowerment in service to the well-being and growth of its patients, communities, and employees.

Compensation is dependent on skills and experience.

Your contribution to the team includes:

• Develop a dynamic, business-savvy Health Center strategy that aligns with corporate vision and strategy, company direction and focus. Execute against plan and budget, annually and with continuous agility, to maximize services for assigned communities and sites.
• Provide operational support and leadership that ensures quality, patient experience.
• Ensure that business success metrics are met or exceeded.
• Evaluate, monitor, and adjust overall performance by consuming and interpreting data and metrics – financial, operational, and clinical.
• Partner with the HealthPoint Clinical Director to ensure a seamless excellent patient experience across services while achieving optimal business results.
• Monitor and lead progress toward goal on key performance indicators, including, but not limited to multi-disciplinary quality of care indicators and business indicators.
• Develop and enhance local community partnerships in alignment with the business and community strategy.
• Ensure brand consistency of services and experiences for patients and employees in concert with HealthPoint’s organizational vision and strategy.
• Lead using HealthPoint’s Management System to drive continuous improvement.
• Coach and develop other operational leaders.
• Responsible for hiring, performance management, talent development, employee relations, recognition, and training of staff by providing effective leadership. Ensure all work is completed in support and enhancement of the objectives and goals of the organization. Page 1 of 3 Created 01/2024 Health Center Business Director II
• Continuously evaluate and improve processes and procedures to streamline and enhance office operations using the HealthPoint Lean Management System (HLMS) tools and processes.
• Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrate respectful, professional, and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
• This position has supervisory responsibilities.
• Perform other duties as assigned by supervisor.

Must have’s you’ll need to be successful:  

• Bachelor’s degree in business, healthcare management, or a related field and seven (7) years’ experience leading health care delivery operations required. Experience leading multidisciplinary teams is preferred. Master’s degree is also preferred. Experience