Workspace Planning & Move Specialist II

Help us change lives

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Workspace Planning & Move Specialist II (WP/MS) will be on the frontline for the Workspace Planning Team. This position will handle email, phone, and Service Now requests for space, moves, reconfigures, and furniture, and answer questions from customers. This position will support team projects on an as-needed basis as well as individual projects to support the continued improvement of team policies, procedures, and electronic tools. This person will assist in purchasing for the team, completing purchase requisitions and tracking total cost center spend. The WP/MS will perform routine audits of space, verifying furniture placement and type, signage, and CAFM tool data. Assisting with the physical aspects of moving, installing and reconfiguring will be part of this role as well.

This position will report to the Senior Space Planner located in Redwood City, CA.

Essential Duties

Include but are not limited to the following:

• Maintain CAFM system and continuous auditing of data (Move Manager tasks, label spaces, creating rooms and square footage, etc.). Present Compass functionality at New Hire Orientation.
• Coordinate with vendors and collaborate with other teams to identify and resolve issues.
• Manage daily/weekly tasks of onboarding/offboarding, transfers, and seating of new hires.
• Coordinate personal item pickup for remote and termed employees.
• Coordinate furniture warranty claims with vendors.
• Coordinate event furniture setup options for requesters.
• Manage all interior signage for desks and rooms, auditing routinely and updating.
• Complete all requests for window coverings, including blinds, shades, and window film.
• Triage Service Now requests and distributes work orders to the team.
• Effectively communicate work order status and assist in resolving open items as needed.
• Manage the purchase requisition process to obtain purchase orders in a timely manner.
• Execute moves to plan based on the criteria set forth by the Space Planning Coordinator. This can involve loading, unloading, and operation of a liftgate truck, driving to and from facilities in order to complete the move.
• Complete furniture installs and relocations including, but not limited to, modular office workstations, private offices, conference rooms, and furniture accessories.
• Complete the assembly of unassembled furniture.
• Complete furniture-based work orders (repairs) assigned within a CMMS or CAFM software.
• Assist with the inventory of furniture and accessories and the overall organization of the storage space.
• Provide world class service to internal customers.
• Apply sound judgment when making decisions.
• Build strong relationships by engaging with others in a collaborative, integrated manner.
• Prioritize daily tasks, operational demands and meet deadlines.
• Strong attention to detail and accuracy.
• Flexible to changing departmental needs and willing to adjust work schedule as required to meet departmental and company objectives.
• Strong verbal and written communication skills.
• Creative problem-solving abilities.
• Ability to read and comprehend blueprints.
• Adaptable, open to change, able to work in ambiguous situations and respond to new information and unexpected circumstances.
• Ability to complete tasks accurately, under pressure, within a time limit.
• Ability to support multiple facilities.
• Handle confidential and sensitive business critical information.
• Maintain a general awareness of the Workspace Planning portfolio projects to better support the team.
• Maintain and manage action items lists on improvement initiatives and collaborate with team members to ensure completion.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to lift up to 50 pounds for approximately 20% of a typical working day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 70% of a typical working day.
• Ability to grasp with both hands; pinch with t