Office Assistant

Pay Range: $18.00/hr. - $21.31hr. ($37,440 - $44,326) annual compensation

Job Posting Closing on: Monday, March 31, 2025

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend/holiday work required. Many days require working from multiple locations.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

An Office Assistant job is available with the City of Fort Worth Police Department, Medical Records Unit (MRU). The MRU provides assistance to approximately 2200 PD personnel, both sworn and civilian with various medical and leave related programs.  The workload is constant, the demands are high, and priorities can change with little notice.

Although the position is assigned to the MRU, the position will provide administrative support, in various areas, to the department’s Wellness Unit several times a week during the 2025 calendar year.

Minimum Qualifications: 

• High school diploma/GED certification.
• Two (2) years of responsible clerical experience.
• Must pass Drug Screen and background check.

Preferred Qualifications:

• Associate’s degree in Public Administration, Business Administration, Finance, Office Administration or a related field; and two (2) years of clerical and administrative experience.
• Experience working with confidential records and information in a human resource, medical, payroll, and/or professional working environment
• Experience with event planning and community engagement
• Experience receiving direction from varies levels of supervision, while also working independently and as part of a team
• Experience working with Workers' Compensation claims, employee information and benefits, medical cases, medical files and/or documentation;
• Intermediate to advanced levels clerical experience and data entry as it relates to this position;
• Intermediate to advanced proficiency working with Microsoft Office Suite (Outlook, TEAMS, Word) and Adobe Professional;
• Experience entering in data and/or information in various data bases such as Excel
• Experience (and willingness) to work in a fast-paced environment that involves competing deadlines.
• Demonstrated professional experience performing tasks that require high level of attention to detail, strong multi-tasking skills, and strong organizational skills
• Demonstrated professional experience providing assistance via telephone and email to employees and/or the public.

The Office Assistant job responsibilities include: 

• Performs administrative tasks such as answering emails, assisting with providing unit information and resources, taking messages, speaking with PD employees (in person and over the phone). Engage with various stakeholders both internal and external.
• Assist with preparation and processing of unit’s daily paperwork (printing, scanning). Perform accurate and efficient data entry.
• Filing job injury/exposure reports with the City’s Workers’ Compensation Third Party.
• Contacting Police employees to request medical documentation and scheduling in-person appointments with the MRU staff.
• Emailing follow up notifications to injured workers, Police Position Management, the Centralized Police Payroll Team (CPPT), City Third Party Administrator’s, and stakeholders within City Human Resources.
• Research and assist in locating training opportunities and conferences. Process Team members travel and training paperer work.
• Assist in the design process of flyers for events and training programs, and ensure the materials are distributed/posted in a timely manner.
• Coordinate and enter dates/times for Training Opportunities (primarily during the September/October timeframe).
• Research and assist in locating resources for Peer Support.
• Manage registration and logistics for trainings and classes for staff, and also for department sponsored events.
• Assist in planning and executing events, such as the Annual Picnic, Jr. Police Academy, and training presentations for PD families. This also includes communicating with participants to confirm attendance and/or participation in events.
• Review police reports to extract and analyze rel