Host and Cashier-Full Time-Cafe Central

<p>Welcomes guests, seat them at tables or lounge and help to ensure quality and service courteously greet all guests and perform cashier transactions accurately and according to the Company policy. </p> <ul><li><p>Settle all customer checks in the system accurately</p></li><li><p>Properly complete all cash or credit transactions as necessary</p></li><li><p>Ensure an excellent customer service atmosphere for all guests</p></li><li><p>Assist other staff as necessary to ensure pleasant guest experience</p></li><li><p>Provide all guests with a copy of their receipt </p></li><li><p>Perform necessary side work and maintain a clean and orderly workspace</p></li><li><p>Follow departmental rules to ensure safety, cleanliness, and customer satisfaction</p></li><li><p>Always thank guests for their patronage and invite them back</p></li><li><p>Ensure bank is returned to the Cage</p></li><li>Understand and utilize Infogenesis system</li><li><p>Exemplify our core values, family style service, our mission and vision</p></li><li><p>Exemplify our DEI (diversity, equity, inclusion) culture</p></li><li><p>Performs other job-related duties as assigned </p></li></ul> <ul><li>Ability to smile, make eye contact, and communicate easily with the public</li><li>Ability to clearly communicate verbally and by telephone </li><li>Positive attitude and ability to be courteous during demanding times</li><li>Ability to communicate in a courteous manner by telephone</li><li>Skill in establishing and maintaining effective working relationships with staff</li><li>The ability to read, write and speak the English language</li><li>High School diploma or equivalent </li></ul><p><strong>ADDITIONAL REQUIREMENTS</strong></p><ul><li>Ability to stand for long periods of time</li><li>Work is performed in an area which may be unusually noisy and crowded</li><li>Mobility to include bending, reaching, prolonged standing and walking, accessing, and lifting items from floor level to six feet high</li><li>Normal sense of smell, touch, sound and vision range </li><li>Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency</li><li>Work area is subject to variable temperatures</li><li>May be subject to smoking environment and moderate noise</li></ul><p> </p><p><strong>GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS:</strong>  Employee is required to meet and deliver our core values, service standards, and family style service.</p><p><strong>PERFORMANCE REQUIREMENTS</strong>: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may<a name="_Hlk216944817"> </a>include weekends<span><span><strong>.</strong></span></span></p>