Sr Database Engineer

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

Summary of Position

You are a subject matter expert with hands-on experience supporting MySQL databases and ProxySQL.  Preference will be given to candidates with additional experience in other databases the team supports; SQL Server, , Redshift and Mongo.  You will be primarily focused on day-to-day production database administration for these databases.

Essential Duties and Responsibilities

• Implement backup and recovery processes, provide system and SQL performance tuning, and assist in business process integration with various data sources.
• Fulfill user requests such as access control, backup, restore, refresh to non-production, and performance tuning.
• Provide online & on-call coverage for support of our production environments.
• Automate processes using tools like Jenkins, Puppet, Docker, Kubernetes, Packer, and Terraform.
• Document and improve operational practices and procedures.
• Troubleshoot and resolve issues in all environments.
• Participate in other projects and duties as assigned, as well as on-call rotation.
• Monitor and supply database metrics with tools like New Relic, Nagios, Graphite, MonYog, PMM, etc.

The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.

Supervisory Responsibilities

No

Qualifications Expected for Position

• At least five years of hands-on experience in MySQL and ProxySQL administration.
• A strong background in automation and scripting (bash, PERL, python) to develop DBA applications for system automation and integration.
• Experience in complex data tier architecture, including replication, clustering, and system interaction with the DBMS.
• Bachelor’s degree with applicable major or equivalent demonstrated through a combination of the following: work experience, training, military experience, and/or education .
• Experience with the Azure or AWS ecosystem.
• Able and willing to work in a team environment, adopt a culture of ownership and initiative, and promote such within the team.
• Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision.
• Have excellent interpersonal skills and communication skills, verbal and written. Be able to discuss our technology with both technical and non-technical audiences in a geographically dispersed environment.
• Have familiarity with continuous integration, testing, and deployment.
• Have familiarity with software development lifecycle, including version management and ticketing systems such as Git and Jira.

Required license or credential needed to perform job: N/A

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Work Environment                                       

                              ☐ Office           ☒  Remote                 ☐ Hybrid (Office & Remote)

Travel: ≤10%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.  Management reserves