Store Associate

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Pay: $23.26 - $29.52 / hr

Schedule: Mon - Fri; day shift

Location: Redwood City, CA | EA office

What this job involves:

The Store Associate manages comprehensive retail operations for our client's onsite and online Company Store, serving as the primary point of contact for merchandise sales, inventory management, and order fulfillment. Delivers exceptional customer service while operating point-of-sale systems, coordinating vendor relationships, and maintaining visual merchandising standards that bring the company's brand and culture to life for employees and visitors at their corporate headquarters.

What your day-to-day will look like:

Customer Experience & Service

• Deliver outstanding, personalized service to all store visitors and online customers
• Operate point-of-sale systems efficiently and accurately for in-store transactions
• Respond to inquiries, resolve issues, and create a welcoming, engaging environment

Inventory & Operations Management

• Monitor and track inventory levels to ensure optimal stock availability
• Receive, inspect, and process shipments; conduct regular inventory counts
• Maintain organized stockrooms and replenishment schedules
• Identify reorder needs and coordinate with vendors proactively

Order Fulfillment & Logistics

• Process online orders with precision: pick, pack, and prepare for shipment
• Generate shipping labels and collaborate with the Mail Center on logistics
• Coordinate orders and track fulfillment across multiple U.S. store locations

Store Presentation & Merchandising

• Design and maintain visually compelling merchandise displays
• Ensure store cleanliness, organization, and brand-consistent presentation
• Recommend and implement improvements to enhance the shopping experience

Reporting & Vendor Coordination

• Generate sales and inventory reports using Shopify dashboards
• Track store budget performance under guidance from the store manager
• Manage vendor relationships, communication, and follow-up
• Document and propose enhancements: new merchandise ideas, store updates, online improvements

Required Qualifications:

• 1-2 years of retail, customer service, or store operations experience
• Visual merchandising or store operations experience preferred
• Demonstrated proficiency with Google Suite (Docs, Sheets, Slides, Forms) and Microsoft Office (Excel, PowerPoint, Word)
• Experience with digital collaboration tools (Outlook, Slack) and retail systems (POS, inventory management, or e-commerce platforms like Shopify)
• Proven organizational skills with strong attention to detail and accuracy
• Ability to multitask, prioritize effectively, and work both independently and collaboratively
• Ability to stand for extended periods
• Capability to lift 30+ pounds regularly

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

48,400.00 – 61,420.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Redwood City, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid paren