Chemical QA Specialist - Beauty (Hybrid)

About the Role

The Chemical Quality Assurance (QA) Associate, Beauty supports product quality, safety, and compliance across our business and partnerships. This role will support the merchant teams and suppliers to assist in documentation review and supplier quality management to ensure all beauty and personal care products meet regulatory and brand standards. Reporting to the Manager, Quality Assurance, this position plays a key role in maintaining product integrity and supporting Claire’s business growth through consistent quality excellence.

Key Responsibilities:

· Supplier Quality Management: Partner with sourcing and merchant teams to evaluate suppliers and maintain quality standards. Oversee supplier documentation, audits, and continuous improvement actions.

· Documentation & Regulatory Support: Maintain technical files, labeling accuracy, and compliance documentation. Support regulatory submissions and prepare quality summaries for new launches.

· Quality Issue Investigation: Analyze customer feedback and product trends to identify and resolve quality issues. Lead root cause analysis and manage corrective and preventive actions (CAPA).

· Cross-Functional Collaboration: Work with internal teams and third-party labs to align on quality, testing, and sustainability goals. Support clean beauty and product safety initiatives across categories.

· Other duties as assigned

Education: Bachelor of Science or Engineering or a related field

· 5-10 years of experience in cosmetics or personal care QA/QC

· Experience in a multi-brand or retailer-led QA organization.

· Familiarity with QA testing workflows.

Experience in responding to regulatory agencies such as FDA, Customs and CPSC.

· Knowledge of packaging materials compatibility and sustainability testing.

· Certification or coursework in Cosmetic Product Safety Assessment or GMP (ISO 22716)

· Strong understanding of cosmetic formulation, labeling, and regulatory standards.

· Familiar with FDA MoCRA, Health Canada and Prop 65.

· Experience reviewing RSLs, MSDS, CPSR, COA, and microbiological testing reports.

· Excellent organizational skills and ability to manage multiple workstreams across partners.

· Strong written and verbal communication, comfortable interacting with partners.

· Proficient in Microsoft Excel, SharePoint, and compliance databases.2–3 years of experience in retail operations, wholesale/franchise coordination, planning, finance, merchandising support, or similar.

Compensation Range: $67,704.00 - $90,272.00

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.