Salesforce Administrator, Business Transformation

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Xometry is currently seeking a Salesforce Administrator to join our team and look for ways to leverage and improve our Salesforce platform to solve business problems for all of the company. The ideal candidate will have excellent communication skills and work collaboratively alongside Sales, Marketing, Operations and Technology stakeholders to deliver updates and enhancements to the Salesforce environment. What You’ll Do●      Work with stakeholders to groom and maintain a CRM product backlog●      Working with Sales Management to use Salesforce best practices to develop processes that drive growth in sales.●      Build and maintain Dashboard and Reports●      Use Declarative Salesforce functionality to build out our Salesforce CRM●      Manage Salesforce sandboxes across different teams for testing, updates, connected applications, etc●      Act as a member of an Agile Scrum team and work with programmatic developers and product owners to build an excellent CRM solution to deliver value across the organization●      Be a member of a team that will include working with developers, stakeholders, product owners, and contractors to maintain and grow the value of our technical infrastructure.●      Investigate data quality issues in Salesforce and across connected applications●      Partner with other teams to provide strategic insights and apply data consistencies across the organization●      Strategically build account hierarchies●      Leverage your Salesforce knowledge to adequately train employees on how to use Salesforce●      Create CRM best practices●      Maintain and own responsibility for a Salesforce driven organization●      Work with the business to ensure we remain in compliance with required certificates and fiduciary responsibilities. What We’re Looking For●      Deep knowledge and understanding of the Salesforce platform●      4+ years of experience working with Sales Cloud and/or Service Cloud.●      Extensive experience with Flows and Process Builder●      Experience with Salesforce Lightning, especially Lightning Console●      Previous experience working with Salesforce CPQ highly desired●      Document Generation experience (e.g Conga, Docusign) highly desired●      Experience with SFDC delivery process; particularly the Org Deployment Model●      Experience working with various departments and teams to build Dashboard and Reports●      Experience working with programmers to determine the best solutions and when to use Declarative vs Programmatic Solutions●      Basic understanding of how to construct and execute SOQL queries●      Use of change management systems like Change Sets and Gearset to deploy and track declarative changes●      Familiar with the latest Salesforce tools and features such as  Lightning Experience features, Flow Orchestrator, Data Loader, Developer Console, Metadata types, Email-to-Case, etc.●      Familiar with integrations and setting up connected applications with Salesforce●      High-Level understanding of the Salesforce deployment processes and environment management particularly the Org Deployment Model●      Experience with Sandboxes, Data Loader, Data Import Wizard and Gearset●      Experience with Marketing Automation Systems connected to Salesforce (like Hubspot, Marketo, etc.)●      (Bonus) Experience in the Manufacturing (or Industrial) business market If this job isn’t for you but you have a friend who may be a perfect fit - share this job with them!
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.