Job Description

Salt Lake County…A career with a purpose in the community you love!

 

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

 

What it is like to work here:

 

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community.  To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

 

Surround yourself with:

 

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live to work and have fun. Salt Lake County is about connecting people and championing our community.  Community is more than a place…. It’s our heart and service that bring us together.

 

We encourage a work life balance:

 

Working for Salt Lake County is more than just a paycheck.  A career with Salt Lake County includes several benefits and perks.  We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year. 

 

Additional Benefits include:

 

• Retirement options for hybrid pension/401(k) or 401(k) only with 10% contribution

• Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Plus: Onsite medical clinic, hospital insurance, pet insurance auto and home insurance and discounts at County facilities.

 

For Benefits information Click HERE 

 

To estimate how much your pay and benefits could be worth use our Total Rewards Estimator

 

Background Check Information

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

 

JOB SUMMARY

 

Assists the Operations Manager with oversight of the day-to-day operations of Clark Planetarium including visitor services, a concession stand, facility rentals, and additional areas of operations support including the planet fun store and event support. Directly oversees on-duty temporary staff (Guest Experience Team). This position supports evening, weekend, and holiday operations.

 

MINIMUM QUALIFICATIONS

 

 Three (3) years of related retail and customer service experience.

 

Supervisory experience is preferred. 

 

ESSENTIAL FUNCTIONS

 

• As delegated by the Operations Manager or Planetarium Leadership, oversees the daily operations of the planetarium’s facility rentals, a concession stand, and customer relations. Serves as a backup for duties assigned to other Guest Services Supervisors.
• Coordinates facility rentals. Communicates with interested clients and finalizes agreements. Holds special event meetings and coordinates with other managers to provide logistical  services for internal and external customers.
• Oversees a concession stand. Performs inventory counts, places orders for products and receives deliveries using inventory management software and conducts periodic reviews to verify accuracy.
• Performs support duties for the Planet Fun Store Buyer, including receiving, storing, purchasing, stocking, and supporting annual inventory counts.
• Acts as staff liaison with Salt Lake County Protective Services to coordinate schedules, assignments, and duties of the PSO’s assigned to Clark Planetarium.
• Participates in the daily management of the Guest Experience Team including new hire orientation, training, scheduling, and evaluating work performance.

 

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Knowledge of:

• Customer service principles and techniques
• Business, sales, and retail administration
• Short- and long-term project and event management
• Sales and marketing techniques
• Management theories and practices