Program Administrator, Business Management

Job Description

The Program Administrator (PA) plays a vital leadership role in advancing the mission of the Business Management (BM), Computer Information Systems (CIS) and MS Business Analytics degree programs in the School of Management. Working collaboratively with program faculty and school leadership, the PA shares responsibility for enhancing education quality, student engagement and academic success.  

Reporting directly to the Dean and collaborating with the Associate Dean, the program administrator supports all aspects of the BSM/CIS/MSBA programs, including accreditation, student support, marketing and recruitment, curriculum planning, and industry engagement. The PA serves as the program’s liaison with university offices such as the Registrar, Admissions, Co-ops & Careers, Success Studio, and Institutional Advancement. The position includes a teaching component, as needed, for program support. 

Essential Functions: 

Academic Affairs (30%) 

• Support University’s commitment to continuous quality improvement.  

• Support and oversee new programs, academic standards, accreditation, enrollment, policies, and procedures.  

• Assist with course scheduling and faculty teaching assignments each semester.  

• Support the hiring and onboarding of adjunct faculty. 

• Organize key academic activities, including curriculum development, club events, and Industry Advisory Board Committee (IAB) meetings. 

• Provide support for faculty development initiatives. 

Student success and affairs (30%) 

• Provide proactive support to BSM/CIS/MSBA students and assist with academic and co-curricular events. 

• Coordinate and enhance student advising efforts in collaboration with the Success Studio, CO-OPS & CAREERS, and faculty advisors.  

• Oversee registration procedures, student advising processes, and address student issues. 

• Support Workforce Development initiatives and assist in the creation of new programs. 

• Oversee transfer credit evaluations, admissions processes, and student transitions. 

• Contribute to recruitment, admission, and retention efforts. 

• Participate in industry and professional events alongside students and student organizations 

Support and Outreach (20%) 

• Serve as the point of contact for all inquiries into the BSM/CIS/MSBA Programs and all related minors. 

• Maintain program marketing presence on campus. 

• Collaborate with Admissions Staff to support admissions events on campus. 

• Host quarterly curriculum program meetings with all BSM/CIS/MSBA full time faculty to provide program updates, upcoming changes, and current events with the university. 

• Participate in program conferences, accreditation meetings, and related events.