Project Manager, Content and Integrity Operations

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.Project Manager, Content and Integrity Operations Responsibilities

• Deeply understand the architecture and integration points of Meta’s community support processes, products and policies.
• Analyze complex support flows and provide recommendations for process, policy and product improvements.
• Track and analyze key operational metrics to deeply understand the support ecosystem and help determine where to focus optimization efforts.
• Work with cross-functional partners to improve the community support experience on our existing suite of products.
• Partner with regional teams to develop scalable solutions to support Facebook's global user base.
• Use problem solving skills to resolve large and complex business problems.
• This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and writings, offensive or derogatory language, and other potential objectionable material, i.e child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

Minimum Qualifications

• Requires a Bachelor's degree (or foreign degree equivalent) in Business Administration, Operations, or similar field , and 2 years of experience in the job offered or a related occupation.
• Requires 2 years of experience in the following:
• 1. Initiating and driving projects to completion with minimal guidance
• 2. Business process analysis
• 3. Communicating results of technical analyses with non-technical partners and leadership teams to influence the strategy of those teams
• 4. Working in an Operations, Policy, Trust & Safety, Legal, Project Management, or equivalent team
• 5. SQL & data visualization tools (PowerBI, SQL, Tableau, etc).

For those who live in or expect to work from California if hired for this position, please click here for additional information. About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.
111.393 $/year to 125.400 $/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.
Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job applic