Outside Sales Representative

Company: Watermark ESP

About Us
Watermark is a manufacturer's representative for a wide range of products for the plumbing, HVAC, sewer, irrigation, and infrastructure markets. Headquartered in Indiana, with a location in Ashland, OH, we service the Midwest and Mid-Atlantic markets and help manufacturers distribute their products efficiently through progressive channel strategies. We also provide a range of services to channel partners, including contractors, engineers, and distributors to ensure their projects succeed with quality products yielding superior solutions.


Visit our Website: www.watermarkeps.com


Job Overview:
Position: Outside Sales Representative - Wastewater, Septic & Sewer Services (B2B & B2C)
Territory: Southern Ohio (e.g., Cincinnati, Dayton, rural counties) and Kentucky (e.g., northern/central KY including Lexington/Louisville fringes and rural areas) Remote role
Key Responsibilities
Lead Generation & Prospecting: (B2B & B2C)
• Actively source opportunities through cold calling, door-to-door in septic-reliant neighborhoods, networking with contractors/realtors/home inspectors, attending local events/trade shows, targeting commercial prospects (e.g., restaurants for grease trap programs), and following up on company-provided inbound leads (ads, referrals, dispatch).
On-Site Assessments & Diagnostics:
• Visit customer sites daily to conduct inspections (e.g., sewer camera scoping, septic tank probing, locating drain fields, checking for backups/odors/leaks/grease buildup); gather data/photos/videos; diagnose issues like system failures, clogs, or compliance risks.
Consultative Selling & Education:
• Educate clients simply on problems, risks (e.g., backups, health/environmental issues, fines), and solutions; recommend tailored options (pumping, repairs, replacements, installs, maintenance plans); differentiate B2C (homeowner-focused urgency/empathy) from B2B (compliance/ROI for businesses/contractors).
Proposal, Negotiation & Closing:
• Prepare accurate on-site estimates/bids; present pricing/options (one-time vs. recurring contracts); handle objections (cost, timing, alternatives); negotiate terms; close sales across residential (B2C) and commercial/contractor (B2B) accounts.
Relationship & Account Management:
• Build long-term relationships for repeat business/referrals; manage residential clients with annual services and commercial accounts with scheduled grease trap pumping/compliance; upsell add-ons (e.g., bacteria treatments, filters).
Sales Pipeline & Reporting:
• Track activities, leads, pipeline, and results in CRM; forecast sales; submit weekly/monthly reports to Sales Manager; meet/exceed quotas for volume, new accounts, and revenue.
Compliance & Professionalism:
• Follow safety/OSHA/environmental regulations (e.g., proper waste disposal); represent the company professionally; stay updated on local regs (Ohio EPA, Kentucky health departments, municipal sewer/F.O.G. rules). Required
Qualifications & Skills :
• 2+ years outside/field sales experience (preferred in home services like plumbing, septic, HVAC, pest control, or construction; B2B/B2C mix ideal)
• Strong consultative closing skills for technical/high-ticket sales (B2C empathy + B2B ROI focus)
• Technical willingness — learn septic/sewer diagnostics (training provided; prior wastewater/plumbing knowledge a plus)
• Mobility — Valid driver's license, clean record; daily travel in OH/KY territory
• Self-motivated — Independent, resilient, goal-driven in commission environment
• Communication — Excellent verbal/written; professional with homeowners and business decision-makers
• Tech proficiency — CRM/mobile apps for estimates/photos/GPS
• Preferred: Regional knowledge (OH/KY regs), networking in municipal/contractor sectors
This hybrid B2B/B2C role in an essential, demand-driven industry (aging systems, rural septic prevalence, commercial compliance needs) offers autonomy, problem-solving, and significant earning upside with a competitive base salary range, while reporting to a supportive Sales Manager for strategy and growth.


#watermarkeps
#manycompaniesoneteam
#FCGcareers
#flowcontrolgroup
#FCG-H
#LI-SC1


Watermark operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of