Practice Support Assistant - Primary Care

Provides support for a variety of tasks to ensure the practice is running smoothly.

1. Greets and receives patients/visitors to practice facility. Answer routine questions and assures appropriate intake forms are completed properly.

2. Answer telephones and appropriately forwards messages

3. Schedules and confirms appointments. Follow-up calls to “no-show” and “cancellation” appointments

4. Mailing of New Patient Registration Package.

5. Maintains cleanliness of facility and organization of workstation.

6. Prepares patient’s chart. Attach appropriate clinical forms and superbill Process insurance verification.

7. Completes and reviews routine billing documents (Demographic information, superbills, etc.)

8. Collects on-site payments as necessary. Review patient’s account and check for previous balance. Generate Daily Transaction Reports

9. Process referrals to ancillary services (set-up appointments and complete insurance referral forms). Maintains and track referral log.

10. Retrieves and files patients’ medical chart (Do not file anything without physician’s signature). Type necessary letters. Prepares and sorts outgoing and incoming mails.

11. Review incoming urgent lab and diagnostic reports. Attach to patient’s chart and present to physician’s attention promptly.

12. Provide cross coverage when applicable

2 yrs. of experience.

 

Non-Bargaining Unit, 077 - Primary Care MSH - ISM, Icahn School of Medicine

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

 Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwid