Ticket Scanner - Guest Services - Winter 24.25

Job Type Full-time Description

Powder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Recently acquired by Reed Hastings, Co-Founder of Netflix, Powder is committed to staying uncrowded and independent—and we’re revolutionizing the ski industry along the way. Join our mission to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.

We’re looking for Big-Hearted Champions Who Pick Up the Trash. If you’re a passionate, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you’ll fit right in at Powder.

We Are:

Big Hearted - Passion, Caring & Warm, Joyful, Generous

Champions - Team - Not Family, Intolerant of Mediocrity, Tenacious, Seeks Feedback

Who Picks Up the Trash - Does What is Best for Powder and Our Guests, Resourceful, Selfless

Our Commitment to Equality:

Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams. 

Appearance Guidelines:

Well-groomed facial hair, tasteful visible tattoos, and minimal facial piercings are acceptable.

Perks of Joining Our Big-Hearted Champions:

 

• Powder Mountain Ski pass for Self, Spouse & Dependents*
• Buddy Vouchers *
• UTA Ski Bus Pass & Employee Shuttle
• Powder Mountain Retail/Rental & F&B Facility Discount
• Access to Expertvoice.com & Outdoordly.com and other partner discounts.
• Powder Mountain on-snow uniform for specific roles.
• Free On-Site Gourmet Employee Meals
• Employee Assistance Program*

*Full-Time only employees. 

Requirements

 

Job Title: Guest Services - Ticket Scanner

Status: Full-Time, Seasonal, Non-Exempt Hourly

Reporting To: Manager of Guest Services

Powder Mountain is currently building our 24/25 winter season Guest Services Team! The Ticket Scanner position will ensure our guests are using the correct ski ticket to access Powder Mountain and Powder Haven. This position will require strong knowledge of Powder Mountains terrain, lift operations status, and ticket availability. 

Job Performance Expectations:

• Scan tickets of guests in lift line.
• Mentor and train newly hired team members.
• Abide to Powder Mountain uniform, grooming, and conduct code.
• Exemplify a cheerful outlook and willingness to assist guests of all ages and abilities.
• Shovel snow when needed.
• Answer questions about terrain.

Job Requirements and Qualifications:

· Experience working in guest facing role.

· Desire to be positive and motivated during busy season and inclement weather.

· Desire to work at 9,000ft in exposed weather conditions.

· Ability to work early mornings for lift start up.

· Communicate professionally with all Powder Mountain departments.

· Be polite and friendly to team members, other departments, and guests.

· 18 years of age or older.

· Ability to work occasional overtime, evenings, weekends and holidays as requested. 

· Great attitude, positive mindset.

· Ability to ski/snowboard to all lift located throughout Powder Mountain.