Senior Program Manager

Additional Responsibilities (Addendum – Infrastructure / O2C Integration Focus) 

• Lead end-to-end Order-to-Cash integration efforts across infrastructure, applications, and data platforms, ensuring alignment between technical capabilities and business process requirements. 

• Translate complex infrastructure dependencies into clear business impacts, enabling functional leaders to make informed decisions during integration planning and cutover. 

• Drive cross functional alignment across IT, Supply Chain, Finance, Commercial, and external partners, using influence and structured governance to remove barriers and maintain delivery momentum. 

• Oversee environment readiness, data flows, and system interdependencies critical to O2C operations, ensuring stable interfaces, secure data exchange, and minimal disruption to upstream/downstream systems. 

• Establish and manage integration playbooks, technical runbooks, and cross functional readiness routines, ensuring all teams execute consistently during testing cycles, go-live, and hypercare. 

PURPOSE AND SCOPE:

Responsible for providing comprehensive planning, execution, and overall leadership of one or more medium to large-scale initiatives. Duties also includes participating in the continuous improvement of the FMCNA project management best practices, processes and tools.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Initiate programs by clearly defining program objective, scope, stakeholders and benefits

• Conduct detailed planning by creating program structure and program organization plan, and securing cross functional support

• Establish and ongoing upkeep of the program road map from concept to pilot to full enterprise roll out

• Facilitates the onboarding, business case development and prioritization of the projects into the program under the guidance of the program governance

• Works cross functionally to solve problems and implement changes.  Analyze decisions and actions for their support of the larger strategic plan.  Works with senior leaders to resolve complex problems.

• Interpret and present data to various levels of management and communicate with a diverse set of executive stakeholders.

• Ensure alignment of project scope and schedule to meet program objectives

• Establish an efficient program communications plan, and tracking and reporting system; Manage program level reporting and communications up, down and across the program structure to include program level steering committee

• Directs ongoing reviews and assessments of the program health including project status reviews at a regular cadence; proactively and aggressively manage program risks and implement effective mitigation plan; assist project managers in removing roadblocks

• Leverage wide-ranging experience and use professional concepts in developing resolutions to critical issues

• Set standards and processes for the program and ensure all constituent projects' adherence

• Ensure legal and compliance considerations are fully accounted for in all the defined requirements

• Track and reports program benefit according to the business case

• Provides guidance to project managers and other program participants as applicable

• Act as the main point of the contact for vendor(s) or external partner(s), responsible for vendor engagement and SOW

• Actively participate in the continuous improvement of the program and project management best practice, tools and processes

• Comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.<