Restaurant Manager

TPC Sawgrass, ubicada en Ponte Vedra Beach, Florida, es la cuna de la red TPC Network y el telón de fondo de la central de PGA TOUR. Dentro del clubhouse estilo mediterráneo de 77.000 pies cuadrados, ofrecemos a los jugadores, familiares, ejecutivos, socios e invitados del PGA TOUR, experiencias verdaderamente memorables de servicio y gastronomía en las diferentes áreas de restaurantes, magníficos espacios para banquetes y reuniones, y una enorme galería. Para los entusiastas del golf, ofrecemos una experiencia de golf de primer nivel en nuestras dos canchas para competencias del PGA TOUR, incluyendo el famoso Stadium Course, sede del campeonato THE PLAYERS Championship.  Si está buscando mejorar su juego, nuestro Centro de Desempeño PGA TOUR ofrece clases de los mejores instructores PGA de la industria, además de las instalaciones del club y gimnasio.

¡Mejore su carrera como parte de nuestro equipo con la red TPC!

The position will lead the operational oversight of the front of the house restaurant operations of the Food and Beverage department. Acting as a liaison between Club management, service staff, and members/guests, focusing on ensuring exceptional service levels through detailed training.

QUALIFICATIONS

• High school diploma or equivalent education
• Two to three additional years of hospitality management education or equivalent experience
•  Thorough knowledge of general business administration practices, state liquor and sanitation laws as applied to food and beverage service operational practices and procedures as would be acquired through at least four years of similar experience in progressively responsible positions
• Prior supervisory experience required

 
RESPONSIBILITIES/DUTIES

• Supervise the service staff on the floor during all meal periods, ensuring food and service standards are maintained, maintaining reservation system, managing new staff orientation, and coaching and training new and existing staff
• Verify the accuracy of all charges (member and otherwise) to ensure proper posting to accounts. This may include verifying member numbers, names and/or signatures as well as include obtaining authorization codes on any credit card charges
• Ensure quantity levels of beverage products and maintain quality standards in production, services facilities, and to member/guest satisfaction
• Assist service staff as needed in all areas of food and beverage
• Maintain purchase order system, par-stock levels on food and beverage inventories, and implement and monitor ordering and receiving program to ensure proper quantity and price on all purchases.   Assist with the monthly inventory system
• Assist in implementing and monitoring internal controls for the Food & Beverage Department. Maintain responsibility for payroll for the food and beverage department and monitor policies, procedures and controls
• Utilize Kronos timekeeping system to monitor and verify payroll for the Food & Beverage Department, including creating schedules and entering restrictions.  Review the approaching overtime report on a daily basis and assign staff in such a manner that eliminates or reduces overtime
• Manage the dining room to ensure member/guest satisfaction
• Ensure that the Food & Beverage Director and/or General Manager are informed of members/guests who may be intoxicated. Any member/guest who is clearly intoxicated is not to be served
• Operate within all guidelines, policies, standards, and constraints as set by PGA TOUR Golf Course Properties, Inc. and implement PGA TOUR Golf Course Properties, Inc. mandatory standards of operations as they relate to the food and beverage operations
• Ensure that service procedures are adhered to as outlined in the TPC Brand Standards including that members/guests are greeted and seated promptly
• Work with service staff and bartenders to develop daily, weekly and monthly cleaning schedule. Inspect all areas to ensure schedules are adhered to
• Assist with expediting food and beverages as needed
• Ensure end of shift point of sale procedures are consistently followed and that service checkouts are reviewed and approved
• Ensure compliance with operating guidelines as it relates to the R.A.M. or TIPS programs, as well as operating within all State and Federal laws, rules and regulations, relating to the Alcohol, Cigarette, and Tobacco Division
• Special projects or other duties as assigned<