BUSINESS SERVICES MANAGER (0932)-HETCH HETCHY WATER AND POWER-SFPUC (161040)

Company Description

Application Opening: February 18, 2026

Application Filing Deadline: March 13, 2026

Recruitment ID: PBT-0932-161040/ RTF0160822-01105248

This is a Position-Based Test Conducted in accordance with CSC Rule 111A.

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.org/.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.org/about-us/careers-sfpuc

Job Description

ABOUT HETCH HETCHY WATER AND POWER
This position is located within Hetch Hetchy Water and Power, and the reporting location is in Moccasin, CA (located 140 miles east of the San Francisco Bay Area; requires a 5-hour round trip commute by car in fair weather).  

Hetch Hetchy Water and Powers Division’s mission is to efficiently and reliably operate and maintain the Hetch Hetchy water and Power system in a manner that is inclusive of environmental and community interests, sustain the resources entrusted to the division’s care, and maintain consistency with the San Francisco Public Utilities Commission organizational values (service, excellence, trust, respect, teamwork, equal opportunity, communication, stewardship, and safety).

Role Description:

Business Services Manager is responsible for development and administration of Hetch Hetchy Water and Power’s operational budget ($61m), and capital and programmatic budgets ($1b over 10 years); acting as lead Hetch Hetchy Water and Power Division liaison to SFPUC senior staff and other partnering agencies and utilities; managing relationships and negotiating service agreements with local agencies and utilities to uphold the San Francisco Public Utility Commission’s objectives and Raker Act requirements; contract administration including governmental Memorandum of Understanding (MOU) Agreements development and administration; administrative services and organizational development (e.g., payroll, recruiting, training & personnel development), and records management; and managing guest service and housing/property management.

Ideal Candidate

The ideal candidate will demonstrate a dedication to public utilities and leading multifunctional teams.

Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Act as lead Hetch Hetchy Water and Power Division liaison to SFPUC senior staff and other partnering agencies and utilities.
2. Development of Hetch Hetchy Water and Power’s operational budget, and capital and programmatic budgets and plans: Directs and coordinates staff to develop comprehensive Hetch Hetchy Water and Power’s operating, capital, and programmatic budgets and plans; works with other Division managers to analyze program goals, and/or operational risks and shortfalls and develop detailed justifications and persuasive arguments for budget proposals and initiatives.
3. Administration of Hetch Hetchy Water and Power’s operating, capital, and programmatic budgets and plans: Directs and coordinates staff engaged in administering and monitoring operating, capital, and programmatic budgets and plans; implement and closely monitor budget expenditures; identify and provide reports on budget health and practical options for potential cost overruns; manage and supervise finance and program controls for Hetch Hetchy Water and Power Division’s Rehabilitation and Repair (R&R) and Capital programs.
4. Manage relationships and negot