Intake Specialist

Block LLP is a growing law firm dedicated to providing outstanding legal representation to clients in personal injury and landlord-tenant matters. We're looking for a friendly and motivated Intake Specialist to join our team. In this role you will:

• Conduct initial client intake calls in both English and Spanish, gathering essential case details, client information, and supporting documents.
• Maintain accurate, detailed case notes in our case management system to ensure a seamless handoff to our legal team.
• Establish trust and build strong relationships with prospective clients while effectively guiding them through the intake process.
• Responds to client inquiries and requests in a timely manner.

Requirements

• Must be fluent in both English and Spanish.
• Previous experience in sales, customer service, or client intake.
• Excellent interpersonal skills and ability to actively listen to clients.
• Strong organizational skills with great attention to detail.
• Tech savvy and good typing skills is a plus.

Compensation: $20-$25 hourly + bonus eligibility

About Us:
Block LLP is one of the fastest growing personal injury, property damage, and landlord-tenant law firms in Los Angeles. We are deeply committed to making a positive impact on the lives of clients, providing them with the justice and support they deserve.

Benefits

• 401(k) with employer matching
• 9 paid firm holidays annually + additional time off
• Discretionary performance-based bonuses
• Opportunities for professional development and training
• Positive and collaborative team environment
• Firm-sponsored social events and team-building activities
• Opportunities for growth and advancement within the firm
• Flexible work schedule