Customer Account Representative

Company Description

About Us

At Park 6 Logistic, we pride ourselves on being a trusted leader in logistics, distribution, and supply chain management. Our commitment to efficiency, innovation, and quality service allows us to deliver customized solutions for businesses nationwide. We value integrity, teamwork, and continuous growth — both for our clients and our team members.

Job Description

Job Description

We are seeking a motivated and detail-oriented Customer Account Representative to join our growing team in Los Angeles. The ideal candidate will serve as the primary point of contact for our clients, ensuring smooth communication, efficient order management, and exceptional customer satisfaction. This position requires strong organizational and communication skills, as well as the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the main liaison between customers and internal departments to ensure efficient order processing and delivery.

• Manage customer accounts, resolve inquiries, and provide timely updates on shipments and logistics.

• Coordinate with operations and dispatch teams to ensure accuracy and on-time performance.

• Maintain accurate records of customer interactions, transactions, and service requests.

• Identify opportunities to improve service efficiency and strengthen customer relationships.

• Support administrative and reporting functions as needed.

Qualifications

Qualifications

• Excellent written and verbal communication skills.

• Strong organizational and multitasking abilities.

• High attention to detail and accuracy in documentation.

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

• Ability to work effectively in a collaborative, team-oriented environment.

• Customer-focused mindset with a proactive approach to problem-solving.

Additional Information

Benefits

• Competitive salary ($58,000 - $62,000 annually).

• Professional growth and development opportunities.

• Supportive and collaborative work culture.

• Health, dental, and vision coverage.

• Paid time off and holidays.

• Full-time, on-site position.