Director, Training and Qualification

Company Description

Based in Northeast Ohio, AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost-effectiveness. Driving value for our customers through the exceptional execution of our employees and a steadfast commitment to providing extraordinary customer service has been fundamental to our company's development and its esteemed national reputation for integrity.

Job Description

The Director of Training and Qualification is a highly visible and impactful role responsible for developing the vision, strategy, and plans to address current training needs while preparing the training function for future business demands. In this dynamic position, the individual will oversee and enhance existing training initiatives and learning management systems.

Furthermore, the Director will establish an internal corporate training university to standardize and elevate training efforts throughout the organization. This initiative will ensure that all employees receive consistent, high-quality instruction that aligns with the company's goals.

This role involves assessing training needs, identifying gaps, developing training content, and delivering effective training sessions and programs. The aim is to improve the skills, productivity, engagement, and quality of work of both managers and team members. Additionally, the Director will proactively ensure that the organization’s training initiatives align with business goals, compliance requirements, and employee development needs.

This role will play a pivotal role in driving the success of our projects and initiatives through effective leadership, strategic planning, and innovative approaches to training and onboarding. Your responsibilities will encompass leading and managing project managers and instructional designers, as well as sourcing and implementing new technologies to enhance our training and onboarding methodologies.

• Develop, lead, and manage company-wide training initiatives and programs to support a culture of continuous learning and development.
• 35% Travel
• Provide direct supervision and leadership for members of the training team.
• Organize learning and development function into a collaborative “corporate university” environment where team members develop skills, from core employee training to leadership development, to formally align company training with strategic objectives.
• Identify training needs through collaboration with leadership and management to ensure all gaps are addressed.
• Research, develop, and deliver training programs and course content necessary to increase productivity, engagement, retention, and safety.
• Track and report training metrics and identify baselines and opportunities for improvement.
• Evaluate results of training and assess the effectiveness of training as related to objectives.
• Ensure strategic alignment of the training team initiatives with business goals.
• Ensure training schedule and completion of required employee training in compliance with state and federal laws.
• Evaluate individual and organizational performance to ensure training is effective.
• Assess training program effectiveness.
• Create and manage training budgets.
• Proactively gain new knowledge and stay updated on training trends and best practices to stay positioned for future training needs.
• Develop and implement a comprehensive training and development strategy offering technical, field, and management training aligned with business goals and objectives.
• Design and deliver targeted, high-quality training materials, including e-learning modules, workshops, webinars, and other educational resources, ensuring the right blend of in-house and vendor-supported content to meet business needs.
• Evaluate the effectiveness of training initiatives and programs and make data-driven recommendations for improvement based on surveys, feedback, assessments, metrics, and stakeholder interviews.
• Develop metrics and evaluation systems to measure the effectiveness, outcomes, and impact of training programs and systems, as well as identify gaps and recommend improvements.
• Stay current with industry trends and best practices, ensuring that training programs and initiatives align with the latest methodologies and technologies.
• Recommend and implement technical solution(s) (LMS or other applications) to meet all learning and development needs, including onboarding,