Product Support Engineer (Customer Support)

Product Support Engineer (Customer Support)

Company:

The Boeing Company

Position Overview

Boeing is seeking a highly motivated and detail-oriented Product Support Engineer to join our Diminishing Manufacturing Sources and Material Shortages (DMSMS) and obsolescence management group in Oklahoma City, OK. This position will focus on supporting Bombers and Military Commercial Derivative modification and sustainment contracts. The successful candidate will play a critical role in ensuring the continued operational effectiveness of our military platforms by managing DMSMS challenges and developing effective resolution strategies.

PLEASE NOTE THERE ARE TWO POSITIONS CURRENTLY OPEN. THIS ONE REQUIRES 2+ YEARS OF EXPERIENCE AND THE OTHER REQUIRES 5+ YEARS OF EXPERIENCE. THAT JOB ID IS JR2025472213. PLEASE APPLY TO WHATS MOST APPROPRIATE.

Key Responsibilities

• Establishment of DMSMS Programs: Develop and implement comprehensive DMSMS programs to proactively address potential obsolescence issues within the product lifecycle.

• Data Gathering and Analysis: Collect and analyze engineering data to perform thorough DMSMS assessments, ensuring accurate identification of potential risks and issues.

• Risk Identification: Identify DMSMS risks and issues that may impact the sustainment and modification of military platforms, providing timely insights to stakeholders.

• Impact Evaluation: Evaluate the potential impact of identified DMSMS risks and issues on program performance, cost, and schedule.

• Resolution Development: Formulate DMSMS resolution recommendations and create actionable roadmaps to mitigate risks and ensure continuity of supply.

Minimum Qualifications

• Education: Bachelor’s degree in Engineering or a related field from an accredited institution.

• Experience: 2+ years of experience in product support, engineering, or a related field, with a focus on DMSMS and obsolescence management preferred.

• Technical Skills: Strong analytical skills with the ability to interpret complex engineering data and make informed decisions.

• Communication: Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams and present findings to stakeholders.

• Problem-Solving: Demonstrated ability to identify problems, develop solutions, and implement changes in a fast-paced environment.

Preferred Qualifications

• Experience with military aircraft systems, particularly Bombers and Military Commercial Derivative platforms.

• Familiarity with DMSMS management tools and methodologies.

• Knowledge of supply chain management and logistics principles.

Typical Education & Experience:

Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD, Master+3 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Relocation:

Relocation assistance is NOT an added benefit for this position. Candidates would need to be local or relocate to the area at their own expence.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

General:

All information provided will be checked and may be verified.

Please apply ASAP for this role as recruitment may commence before the end date.

Pay Transparency & Total Rewards:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both pa