Senior RevOps Specialist

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What you bring

• Minimum 5 years of relevant experience and a solid understanding of operations (business, revenue or sales preferred)
• Minimum 1 year experience leveraging tools like Leandata, Zapier, Camunda or similar to automate processes
• BSc/MSc degree in Management, Business or a similar
• Excellent problem solving, project management, interpersonal and organisational skills
• Expertise in all phases of a project lifecycle, from initiation and planning to execution, monitoring, and closure.
• Exceptional resourcefulness for solving problems and making strategic decisions in uncertain situations
• Strong organisational skills, autonomously balancing multiple priorities and optimising critical paths
• Advanced experience in root-cause analysis
• Deep SFDC expertise and knowledge of enterprise SaaS tools
• You possess a good understanding of process design, an eye for detail, and have a drive to make things more efficient, repeatable and scalable.
• Data-driven and continuous improvement mindset (system thinker)
• Previous experience with Business Process Methodologies (BPM) (preferred)
• SaaS and B2B experience (preferred)
• Experience working remotely is considered a plus (preferred)
• Previous experience working for a global startup (preferred)

Key Responsibilities

• Lead initiatives dedicated to [sales] process improvement and architectural simplification in alignment with GTM strategy.
• Ensure the smooth and timely implementation of new processes across our systems, emphasising scalability and efficiency while prioritising process adoption and documentation
• Identify and evaluate opportunities for process automation and optimisation, ensuring a strategic focus on scalability to accommodate significant business growth.
• Conduct thorough root cause analysis to define problems, gather data, identify additional causes, prioritise, and implement effective solutions.
• Develop and implement operational solutions by leveraging Business Process Methodologies (BPM), like Six Sigma and Agile by defining, designing, executing, monitoring, and optimizing business processes to increase efficiency, effectiveness, and agility
• Collaborate with cross-functional teams to improve integration between Salesforce and critical systems such as Remote, HubSpot, Leandata, and Vitally.
• Monitor process adoption, data compliance, and governance.
• Document and create a knowledge repository for first-tier sales support clarifying new and existing process changes
• Maintain data integrity within customer records in Salesforce and other systems.
• Develop best practices to align sales data quality with company initiatives.

Practicals

• You'll report to: RevOps Lead
• Team: ROPSA
• Location: Anywhere
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealt