Team Supervisor

Who We Are: Pacific Clinics is the leading community-based nonprofit provider of mental health and substance use disorder services. For over 150 years, we have offered high-quality behavioral health, educational and support and social services at no cost to the individuals and families we serve.  Reaching more than 100,000 Californians each year, Pacific Clinics offers hope through culturally responsive, trauma-informed and research-based care.

Who We Serve: Pacific Clinics offers comprehensive behavioral health services, support and social services and education services to individuals and families who are eligible for Medi-Cal across California.

Compensation We Offer

• The initial compensation for this position ranges from $68,640.00 - 81,860.40 per year.
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
• The salary may also vary if you reside in a different location than the location posted.
• 7.5% Bilingual Differential for qualified positions*

Benefits We Offer

• Benefits eligibility starts on day ONE!
• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!
• Employer Paid Long-Term Disability & Basic Life Insurance
• 401K Employer Match up to 4%
• Competitive Time Off Plans (may vary by employment status)
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

Program:

Family Supports Initiative / Success First

POSITION SUMMARY:

The Team Supervisor coordinates and supervises case managers, housing staff, peers, Family Specialists, Behavior Specialists, Family Finders, LVNS, LPTs, Clubhouse and/or other staff as assigned by the Program Director.  Coordinates cases with the *Department of Mental Health (DMH) and in some counties Behavioral Health and/or other funding sources/agencies and ensures the delivery of integrated behavioral healthcare.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•   Ensures that all supervisees provide a wide array of quality services within their scope of practice to assist consumers in reaching their optimum level of functioning and improved quality of life. 
•  Ensures staff includes a consumer and family-centered approach to services in all treatment activities.
•  Ensures that case management service plans address impairments and strengths and are consistent with the consumer’s diagnosis.
•  Ensures that consumers receive access to timely services including crisis intervention.
•  Participates in the recruitment, selection, hiring and training of program staff.
•  Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development.
•  Participates in the development of program policies and procedures.
•  Performs chart reviews consistent with Agency’s and Division’s requirements.
•  Ensures charting and paperwork meet Agency, quality assurance and funding source requirements. 
•  Ensures program productivity and latency standards are met through ongoing supervision addressing barriers as they arise.
•  Attends all Agency meetings and in-service trainings as required.
•  Collaborates and consults with community partners to ensure consumers’ needs are met.
•  In some counties, supports community outreach and engagement efforts within the program and the region.
•  Provides after-hours on-call crisis response/consultation. 
•  Works with the treatment team to provide appropriate coordinated care services to clients and their families.
•  Attends and participates in staff meetings to provide input towards program development and staff training.  
•  Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
•  Reports to work on time and maintains reliable and regular attendance.
•  Models Pacific Clinics’ approach, mission and core values in all communication and correspondence.
•  Works with a multicultural team sensitive to the cultural and linguistic needs of the clients and families served.  Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.

For positions that support the Employment Services Department: