Director, Customer Strategy and Activation – Hair Care

Kenvue is currently recruiting for:

Director, Customer Strategy and Activation – Hair Care

This position reports into Senior Director of Customer Strategy and Activation and is based in Skillman, NJ or one of our Customer Field Team offices in: Minneapolis, MN; Cincinnati, OH; Buffalo Grove, IL; Rogers, AR; or Cumberland, RI.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, OGX®,TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to: Senior Director of Customer Strategy and Activation

Location: Kenvue’s corporate headquarters is currently located in Skillman NJ, but is scheduled to move to Summit, NJ in or around early 2025. This position may also be based out of a regional sales office in: Minneapolis, MN; Cincinnati, OH; Buffalo Grove, IL; Rogers, AR; or Cumberland, RI.

Travel %: 25

Pay: Annual base salary for new hires in this position ranges from $144,000 to $247,250. This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

What you will do

The Director of Customer Strategy and Activation, Hair Care is responsible for defining and directing the sales strategy of the organization, creating opportunities, identifying high-level competitive/differentiation strategies, evaluating investment decisions, overseeing the development and implementation of sales strategy, building strong relationships with key leaders, partners, and clients, and mentoring the management team. As the Director, you will play a critical role in increasing market share and sales efficiency through cost-effective tactics, metrics, and value proposition:

Key Responsibilities

• Develop and execute innovative customer strategy and activation plans for Hair Care products.
• Lead and manage a team of professionals to ensure successful implementation of customer strategy and activation plans.
• Collaborate with cross-functional teams to identify and capitalize on market trends, customer insights, and competitive intelligence.
• Drive continuous improvement in customer experience by leveraging data analytics and customer feedback.
• Establish and maintain strong relationships with key stakeholders, including internal teams, external partners, and customers.
• Stay up-to-date with industry trends and best practices to ensure competitive advantage in the market.
• Develop and implement customer-centric strategies to increase market share and sales efficiency.
• Identify and evaluate high-level competitive/differentiation strategies.
• Oversee the strategic development and implementation of sales initiatives.
• Build strong relationships with key leaders, partners, and clients.
• Mentor and lead the management team to achieve sales goals.