Senior Manager Risk and Reliability

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Project/Program Management Group

Job Sub Function:

Project/Program Management

Job Category:

Professional

All Job Posting Locations:

Jacksonville, Florida, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Job Description

Under the direction of the Director of Reliability, this position will manage Rapid Response Teams (RRT’s) to prevent and/or remediate major supply chain disruptions requiring cross-functional coordination. This position drives rapid remediation of issues across all JJV sites and External Manufacturers to avoid and/or minimize impacts to customer service.   

 

Responsibilities include:

• Initiate and lead Rapid Response Teams composed of cross-functional SME’s, including technical operations, source, quality, planning, regulatory, manufacturing, and other related functions

• Drive accountability across functions at different levels to enable timely and flawless execution of mitigation actions, managing multiple RRT’s concurrently

• Drive decisions among stakeholders to determine the most appropriate course of action using available data, assessing risks, and adequately justifying actions using sound business logic

• Holds teams accountable for identifying root causes and implementing effective corrective actions

• Drives a robust communication and escalation process, partnering with the team for internal communications including senior leaders and commercial partners

• Develops executive summaries for internal communications

• Builds strong interdependent partnerships with key stakeholders to address issues, manage conflicts, and to request support on mitigation strategies

• Challenges the status-quo, identifies trends and systemic issues across products where possible, utilize lessons learned to make improvements

• Partner with Value Stream Leaders on lessons learned to initiate discussions on investments for capability building

• Lead proactive risk management initiatives (LTEM and Resiliency)

• Manage the STEM program and support End to End Reliability Program

Experience and Qualifications:

• 6-8 years of experience in Medical Device or Pharmaceutical companies

• History of successful project management