BUSINESS INTELLIGENCE (BI) MANAGER (HYBRID-REDMOND, WA)

• Location: Redmond, WA
• Pay range: $160000-$170000

 

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Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

 

Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.

Summary

The Business Intelligence (BI) Manager leads day-to-day reporting and analytics operations, ensuring timely, scalable, and high-quality delivery of Power BI and analytics solutions. This role manages reporting intake, prioritization, and delivery execution.

The BI Manager leads and develops a team of BI Developers, structuring delivery to scale with growing reporting needs while balancing standardized solutions and ad-hoc priorities. The role ensures dashboards and reports deliver simple, accurate, and operationally meaningful insights that support food service operations and account-level decision-making.

The BI Manager enforces BI standards, ensures data accuracy, partners with stakeholders to translate requirements into delivery plans, and presents dashboards to drive adoption and actionable use of analytics.

Key Responsibilities

BI Strategy, Delivery & Governance

• Translate the Director of IT’s BI strategy into a clear roadmap of dashboards, data models, and enhancements.
• Lead development and maintenance of Power BI dashboards focused on operational performance, fulfillment times, queue times, and guest behavior.
• Oversee integration of enterprise data systems (Azure SQL, Snowflake, Microsoft Fabric).
• Establish and formalize a consistent BI development lifecycle, including intake, requirements, modeling, design, QA, documentation, deployment, and long-term support.
• Set and enforce BI guardrails and standards for semantic models, DAX, Power Query M, naming conventions, data validation, version control, workspace structure, and governance.
• Lead the transition from today’s inconsistent BI development practices to a unified, disciplined framework emphasizing repeatability, quality, and scalability.
• Implement BI governance: RLS, dataset refresh management, deployment pipelines, version control (GitHub), and structured documentation.
• Ensure dashboards follow best practices: simplicity, accuracy, performance, and operational relevance.
• Use Monday.com or similar project management tools to manage timelines, dependencies, and team workload.
• Validate reporting for accuracy, consistency, and alignment with real operational workflows.

Team Leadership, Growth & Development

• Manage, mentor, and scale a growing BI team, including hiring additional analysts and developers.
• Prioritize and balance scheduled p