Field Service Technician II - Chesapeake, VA

Aquí es donde salvas y sostienes vidas

En Baxter, estamos profundamente conectados por nuestra misión. No importa tu rol en Baxter, tu trabajo tiene un impacto positivo en la gente alrededor del mundo. Sentirá un propósito en toda la organización, ya que sabemos que nuestro trabajo mejora los resultados para millones de pacientes.

Los productos y terapias de Baxter se encuentran en casi cada hospital del mundo, el clínicas y en los hogares. Por más de 85 años hemos sido pioneros en innovaciones médicas significativas que transforman el cuidado en salud.

Juntos creamos un lugar donde somos felices, exitosos y nos inspiramos mutuamente. Aquí es donde puedes hacer tu mejor trabajo.

Únete a nosotros en la intersección de salvar y sostener vidas-donde tu propósito acelera nuestra misión.

Your Role at Baxter

THIS IS WHERE you build trust to achieve results!

The Associate, Field Service II’s primary responsibility is to perform complex repair work on all customer and company – owned medical equipment. In addition to the repair work, the FSII is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner.

What You'll Be Doing:

Safety

• Attend monthly safety meetings.
• Demonstrate a proactive approach to safety awareness and compliance.
• Optimally complete all required safety and compliance learning modules on a timely basis.
• Complete medical testing in a timely manner.
• Sustain a clean and safe work environment, including 5S activities.
• Safely operate a fleet vehicle ranging in size from a cargo van up to a 26,000 pound truck.
• Identify safety concerns and correct as vital.
• Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.

Repair & Maintenance

• Performs complex repairs on medical products. These are repairs beyond simple and minor cosmetic repairs or component replacements.
• Performs electronic, hydraulic, and pneumatic systems troubleshooting and repair of assigned products.
• Ability to apply manufacturer service manuals and documentation to provide advanced troubleshooting, root cause and repair while working independently.
• Assess assigned products and prepare written estimates for repairs.
• Use of sophisticated test equipment for products assigned.
• Generate service revenue and complete activities required under service contract.
• Ability to perform routine cleaning & maintenance procedures on various medical products.
• Ability to perform pre‑installation maintenance, including ‘preventive maintenance’ (PM) and ‘between patient inspection’ (BPI) and modification procedures on various medical products, unassisted, to include:
• Ability to visually, audibly, and manually inspect medical products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair.
• Ability to apply the appropriate tools in making required adjustments and repairs.
• Ability to supervise the readings of electronic meters and gauges.
• Ability to perform sweeping, mopping, and all other general “housekeeping” duties.

Delivery & Removal

• Ability to load, unload, deliver, and remove medical products, weighing up to 1680 pounds, to and from customer accounts, unassisted using appropriate processes and safety techniques.
• Ability to move and maneuver Baxter products within Baxter service centers, healthcare facilities, and private homes, unassisted using appropriate processes and safety techniques.
• Ability to maneuver and secure medical products within truck beds, unassisted using appropriate processes and safety techniques.
• Ability to perform constant sitting for up to 4 hours in combination with high levels of vibration while driving a company vehicle.
• Ability to assist nursing staff in transferring patients from existing beds onto Baxter products or interim stretchers.

Flexibility

• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to adapt to a constantly evolving daily schedule of activities.
• Ability to exercise good judgment in order to plan and coordinate effectively to satisfy customer demands.
• Ability to endure high levels of stress ca