Construction Solutions Consultant

POSITION SUMMARY: The Construction Solutions Consultant will provide sales support to the Construction Solutions Executives to facilitate new construction sales, maintenance and servicing of new and existing construction customers.

PRINCIPLE RESPONSIBILITIES: 

•  Partners with geographically aligned Construction Solutions Executives to provide day-to-day sales support and effective sales coverage.

• Provides sales support to major customers in the construction sales vertical to improve customer satisfaction and customer loyalty.

• Develops ongoing relationship with key customers to enhance partnership and drive future sales opportunities.

• Coordinates customer requests for sales quotes, service requests, and job status updates; schedules service requests and other services or requests as needed.

• Performs outbound demand generation activities into construction accounts in coordination with Inside Sales Leadership and Construction Solutions Executives.

• Responds to customer inquiries on varying subjects in a timely manner; coordinates customer service needs with Business Unit operations and dispatch teams.

• Assists with billing related situations such as obtaining credit and reviewing collection reporting to coordinate with the credit and collections department

• Ensures the timely and accurate completion of reporting to ensure that all entries have been properly recorded and all transactions have been accurately reconciled.

• Reviews and summarizes issues on accounts being put “on lock” or being canceled for sales partners; addresses outstanding items and other important topics of which the Sales personnel should be aware.

• Reviews reports on a regular basis with leadership including customer reporting, month end and mid-month sales reporting, and Sales Transaction Report (STR) net temporary transactions reports.

• Produces management reports, reconciles outstanding items on such reports, and/or enters client activity within the Company’s Salesforce CRM Tool.

• Accountable for meeting or exceeding performance metrics identified by Inside Sales and Customer Experience and Sales leadership around customer experience, sales activity, and sales revenue

QUALIFICATIONS: 

• Proficiency with MS Office; including Word, Excel and PowerPoint

• Strong time management skills to ensure assigned responsibilities are completed in an efficient manner

• Spanish bilingual fluency, in a business environment

MINIMUM QUALIFICATIONS: 

• Minimum of 2 year of experience in call center or sales environment

• Understanding of Republic Services products, services, sales, and procedures

• Strong verbal and written communication skills

• Proactive problem-solving capabilities and interpersonal skills

Remote. 9:15am-6pm EST. Candidates need CAPTURE and Franchise experience. Ideal candidate would come from Bus Sales Sm/Lg. Pay $24.75/hr.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

• Paid Time Off (PTO)

• Benefits: https://jobs.republicservices.com/us/en/about-us/benefits

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

 

 

ABOUT THE COMPANY<