Digital Delivery Manager

Work Experience

• Minimum of 5 years of Technology Consulting experience 

• Minimum of 7 years of relevant industry experience 

• Minimum of 5 years of leadership experience in transformational programmatic software development, cloud enablement, data custom or integration solutions  

• Demonstrated ability helping teams achieve delivery outcomes and quantifiably improve delivery metrics 

• Understanding and appreciation of Agile values, principles, and practices 

• Experience in external senior level customer relationship management 

• Understanding of project management best practices 
• Banking or financial services domain experience is preferred but not required.

 

Education:

• Bachelors, Masters, or MBA degree preferably 

 

Specialized Knowledge, Skills, and Abilities 

• Demonstrated experience managing, reviewing and analyzing project scopes, budgets & resources to include change and resource requests. 

• Proven experience working with and managing multidisciplinary teams both internally and externally as required from strategy, research, UI, UX, Tech, Product, etc. 

• Exhibits superior communication skills, both oral and written; is clear, concise, sincere and persuasive. Is also a good listener and shows an interest in what others have to say. 

• Advanced problem-solving skills; ability to identify and remove roadblocks. 

• Demonstrated experience managing cross-functional teams and driving team engagement. Ability to enable direct and healthy communications across all team members. 

• Confident in both client engagement and operational / delivery management. 

• Strong scope management and ability to set programs up for success. 

• Excellent documentation skills. 

• Excellent time management skills. 

• Takes ownership and responsibility for work, is proactive. 

• Demonstrates initiative and creativity in all work efforts. Pursues objectives beyond what is required or expected. Able to mobilize and empower others. 

• Ability to plan and manage at both strategic and tactical levels to consistently meet/exceed planned objectives. 

• Extensive experience in digital climates both creative and technical and the ability to measure success of such efforts. 

• Demonstrated ability to work alongside a small internal staff and external partners where necessary. 

• Effective facilitation and public speaking skills and presence. 

• Agile/ Scrum experience working within an agency or design/tech consultancy. 

• Demonstrated ability to mentor Peer, and Project Management Team members. 

 

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