Director, Business Systems

 

About the Company

Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. Named one of Fast Company's Most Innovative Companies, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense.    With over $200 million in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA. We are looking for the most brilliant minds in the world to join us.    Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world. 

 

About the Role  

Armada is scaling fast—and our internal systems need to scale faster. As Director, Business Systems (M5), you’ll own the strategy, architecture, and execution for the core platforms that run the business across Finance, Go-To-Market, Operations, and People. 

This is a builder-first leadership role for someone who can connect business process design with modern enterprise SaaS, strong data/integration patterns, and automation (including AI-enabled workflows). You’ll create a coherent, secure, and scalable systems backbone that reduces manual work, eliminates data fragmentation, and unlocks better decision-making across the company. 

You’ll partner closely with leaders across Finance, Revenue/GTM, Ops, People, and Engineering to: 

• establish the business systems roadmap,  
• deliver high-impact implementations and optimizations,  
• and build a high-performing team and operating model that enables Armada to move with speed and discipline.  

 

Location. This role is remote-based on the continental US.  

 

What You'll Do (Key Responsibilities) 

Business Systems Strategy & Ownership 

• Own the multi-year vision and roadmap for Armada’s enterprise application ecosystem (e.g., ERP/Finance, CRM & GTM stack, HRIS, and adjacent tools for billing, procurement, support, and business operations).  
• Run Business Systems like a product: define outcomes, prioritize ruthlessly, and deliver measurable improvements in cycle time, data quality, and user experience. 
• Ensure system design supports clean, auditable processes and reduces operational overhead.  

Architecture, Integrations & Data Foundation 

• Define and govern how systems connect—APIs, iPaaS, middleware, data warehouse/lakehouse patterns, and master data management.  
• Partner with data/engineering teams to enable trustworthy reporting and analytics, with clear definitions for core objects (customer, product, asset, subscription, employee, etc.).  

Automation & AI-Enabled Workflows 

• Identify opportunities to eliminate manual work with automation (workflows, orchestration, document processing, approvals, self-service).  
• Where appropriate, enable AI-assisted internal workflows (e.g., routing, summarization, exception handling, reconciliation support, employee self-service), while maintaining strong security and governance.  

Operational Rigor, Security & Compliance 

• Establish the operating model: intake, prioritization, documentation standards, testing, release/change management, training, and post-launch support.  
• Own system controls: role-based access, audit trails, segregation of duties, and data protection practices.  
• Partner with security/compliance stakeholders to support audits and future readiness (e.g., SOC 2 / SOX-aligned controls as needed).  

Vendor & Portfolio Management 

• Manage vendor relationships, contract rene