RevOps Squad Lead

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

• The opportunity to lead one of our high-impact Revenue Operations (RevOps) squads, focused on optimizing our processes and structure for pipeline generation
• A hands-on role in shaping the strategy and operational framework for supporting Marketing and SDR teams to drive business outcomes
• A collaborative environment with opportunities to enhance your leadership and project management skills while making a direct impact on the company's growth

What you bring

• Proven experience in sales operations, or marketing operations with a strong understanding of demand generation and pipeline generation processes and workflows
• Demonstrable experience with agile methodologies, like Scrum or Kanban, ideally in a project management, product management, or agile coaching role.
• Proven ability to lead cross-functional teams with no direct authority, driving collaboration across business analysts, system managers, and BI analysts.
• Ability to navigate a matrix organization and manage priorities through influence rather than direct line management.
• Exceptional project management skills, with a knack for balancing innovation with technical/process debt while maintaining delivery focus.
• Strong stakeholder management capabilities, especially collaborating with Sales (Middle-of-Funnel, i.e. Account Executive teams)
• A data-driven mindset with a focus on tracking KPIs, managing performance, and continuously improving processes
• Experience with demand generation, pipeline management, or similar go-to-market strategies is a plus.
• Comfortable working in a dynamic, fast-paced environment with the ability to prioritize and handle multiple tasks simultaneously.
• Exceptional communication and documentation skills, with a focus on clear planning, execution, and transparency.
• Writes and speaks fluent English.
• It's not required to have experience working remotely, but considered a plus.

Key Responsibilities

• Act as the agile coach and project leader for the Top of Funnel squad, driving the team’s roadmap for demand and pipeline generation.
• Use agile methodologies to organize, prioritize, and manage the squad’s backlog, ensuring a balance between innovation and addressing technical and process debt.
• Coordinate closely with stakeholders across functions, including Middle-of-Funnel teams, Account Executives, and Sales leadership, ensuring alignment and smooth execution of shared objectives.
• Manage support tickets, ensuring proper documentation, planning, and efficient resolution while maintaining high team morale and effectiveness.
• Lead regular sprint planning sessions, standups, retrospectives, and other agile ceremonies to keep the team on track and aligned with business objectives.
• Support squad members in prioritizing and balancing their workloads between major projects, day-to-day tickets, and tech debt
• Continuously optimize team processes and workflows, identifying opportunities for improvement and ensuring best practices are followed.
• Build and maintain detailed documentation, ensuring transparency and knowledge sharing across the organization.
• Act as the point of contact for all Top of Funnel projects, providing clear communication, progress tracking, and reporting to senior leadership.
• Monitor and report on the performance of the demand generation engine, identifying and executing on opportunities for improvement
• Act as an indirect manager and coach to squad members, supporting their professional development and performance

Practicals

• You'll report to: Director, GTM Strategy
• Direct reports: none
• Team: Revenue Operations