Sr. Customer Insights Analyst

Location: Remote with requirement to travel for business needs. Greater Minneapolis area preferred

 

Role Purpose:

The Sr. Customer Insights Analyst works closely with Hain’s Target Account Team to monitor brand & category performance & competitive activity. This role collaborates with Sales, Marketing & Category Managers to develop & communicate fact-based analysis & insights to support Hain’s category solutions & meet topline sales objectives.  

The Sr. Analyst, Customer Insights supports Hain’s Target Account Team by using syndicated & panel data as well as other insights to identify opportunities, influence the customer, and drive profitable topline growth. 

 

Essential Duties and Responsibilities:

• Leverage insights from of a broad range of data sources including Circana, Spins, Mintel, and other tools to develop selling stories, category reviews, and business reviews and make fact-based assortment, merchandising, pricing, and promotion recommendations to drive category growth.
• Act as a category subject matter expert for Hain’s Target Account Team by possessing a deep knowledge of Hain categories and category strategies at Target.
• Understand the national Hain category/brand strategy and tailor solutions for Target.
• Create, prepare, and issue weekly & monthly scorecards to ensure visibility and alignment with corporately assigned KPIs.
• Support the strategic direction for the Target Sales team as well as the Hain Category & Shopper Insights department through data analysis and opportunity assessments.
• Actively initiate and manage key category projects in conjunction with the Target sales team.
• Work closely with the Target Sales team to implement winning solutions that capitalize on market opportunities and/or solving customer issues.
• Identify key competitive initiatives and communicate implications broadly.

Qualifications

Education and/or Experience:

Required:

• Bachelor's degree
• 4 years combined practical experience in category management, shopper insights and working with syndicated data
• Strong working knowledge of syndicated data (Circana, Nielsen, Spins), and consumer data
• Advanced Excel & PowerPoint skills
• Experience analyzing data & translating to recommendations
• Ability to develop and deliver sales presentations
• Ability to collaborate at all levels of the organization and across other functional areas
• Excellent planning, analytical / problem solving skills
• Self-motivated, excellent organizational skills, ability to prioritize multiple priorities, & strong attention to detail
• Strong interpersonal skills and ability to communicate (verbal/writing) effectively.

Scope:

• Financial/Budgetary Responsibility: none
• Team Size: no direct reports

 

Conditions of Role:

• Travel Requirements: Primarily remote role with infrequent travel as required. 
• Physical Conditions: Primarily remote-based, with occasional office presence. 
• Work Environment: Professional and collaborative. 

Compensation and Benefits

• $81,000-$115,000 / year (commensurate with experience and location)
• Medical, Prescription, Dental, Vision Coverage
• Flexible spending accounts
• Disability coverage
• Life insurance
• Critical illness and accident insurance
• Legal and identity protection insurance
• Pet insurance
• Employee assistance program
• Commuter benefits
• Tuition assistance
• Adoption assistance
• 401(k)
• PTO
• Parental Leave

Hain Celestial is an equal employment opportunity/affirmative action employer. The Company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, expression, genetic information, protected veteran s