Inside Sales Representative

Req ID: 120517 
Remote Position: Yes 
Region: Americas 
Country: USA 

Summary

The Inside Sales Representative plays a critical role in driving sales and revenue for the company. With excellent communication skills, strong sales mindset, and ability to build customer relationships, they contribute to the overall success of the organization. If you are a motivated and customer-focused individual looking for a challenging and rewarding sales role, we encourage you to apply for the position of Inside Sales Representative.

The ideal candidate for this position will support the west coast of the United States.

Key Responsibilities

• Conducting Sales Calls: The Inside Sales Representative will be responsible for making outbound sales calls to potential customers. They will effectively communicate the value proposition of the Celestica HPS products and services, identify customer needs, and provide appropriate solutions.
• Building and Maintaining Customer Relationships: The Inside Sales Representative will nurture relationships with existing customers and develop new ones. They will provide exceptional customer service, address customer inquiries, and ensure customer satisfaction.
• Qualifying Leads: The Inside Sales Representative will qualify leads generated through various marketing channels. They will assess the potential of each lead, determine their level of interest and buying intent, and prioritize leads for further follow-up.
• Managing Sales Pipeline: The Inside Sales Representative will effectively manage their sales pipeline by tracking and updating customer interactions, leads, and opportunities in the CRM system. They will ensure accurate and timely reporting of sales activities and forecasts.
• Collaborating with the Sales Team: The Inside Sales Representative will work closely with the Sales and Product Teams to achieve sales targets and objectives. They will collaborate on account strategies, share customer insights, and provide support as needed that includes both onboarding and sustaining customer relationships.
• Staying Updated on Industry Trends: The Inside Sales Representative will stay informed about industry trends, competitors, and market conditions. They will continuously update their knowledge of the Celestica HPS products and services to effectively address customer needs and provide value-added solutions.

Qualifications

• Sales Experience: A minimum of 5 years of experience in inside sales or a similar role is required. Experience in B2B sales is preferred.
• Excellent Communication Skills: The Inside Sales Representative must possess exceptional verbal and written communication skills. They should be able to effectively articulate the value proposition of the Celestica’s HPS products and services to customers.
• Strong Sales Mindset: The Inside Sales Representative should have a strong sales mindset with a passion for achieving targets and driving revenue. They should be motivated, persuasive, and customer-focused.
• Relationship Building: The Inside Sales Representative should have the ability to build and maintain relationships with customers. They should be able to understand customer needs, provide solutions, and deliver exceptional customer service.
• Organization and Time Management: The Inside Sales Representative should be highly organized and possess excellent time management skills. They should be able to prioritize tasks, manage their sales pipeline efficiently, and meet deadlines.
• Adaptability: The Inside Sales Representative should be adaptable and comfortable working in a fast-paced and dynamic environment. They should be able to quickly learn and adapt to new products, processes, and technologies.

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Overnight travel may be required

Typical Experience

• Eight plus years of experience

Typical Education

• Bachelor’s degree or equivalent preferred
• Educational Requirements may vary by geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or s