Project Manager 2, Business Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for supporting the complete life cycle of simple-complexity projects, including approval, planning, execution and closeout to ensure planned results are achieved on time. Develops timelines and ensures progress to plan, as well as tracks critical project achievements. Works with vendors and team to establish and achieve goals. Coordinates the activities of a cross-functional team including Resource Planning for exempt and non-exempt employees. Has experience, knowledge and skills in own discipline. Acts as resource for colleagues with similar experience. 

Job Description

Core Responsibilities

• Develops, maintains and manages detailed project plans and milestone timelines for all assigned projects.   
• Holds creative and business teams accountable for the timing execution and seamless delivery of all campaigns  
• Communicates program goals to stakeholders and ensures goals are met in areas including customer satisfaction, quality, and team member performance; as needed, implements and manages changes to ensure project goals are achieved 
• Monitors and creates project deliverables, facilitates project meetings.  
• Oversees the approval process across a variety of departments and deliverables.  
• Works with team as a single point of contact, working cross functionally to negotiate solutions and communicate with stakeholders.  
• Coordinates with creative and production teams on day-to-day support, adhering to established processes as needed.  
• Uses formal processes and tools to track documentation of approvals, compliance or requirements.  
• Coordinates with other work streams, projects and initiatives which may impact successful completion of project.  
• Manages or supports team on all assigned projects to completion.  
• Addresses problems through risk management and contingency planning and presents solutions and/or options to manager. Ensures effective implementation of solutions/changes.  
• Proficiency in Smartsheet, Workfront, Microsoft 365, Frame.io. Nice to have: Adobe Creative Cloud and Figma  
• Consistent exercise of independent judgment and discretion in matters of significance.  
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.  
• Other duties and responsibilities as assigned.  

Ideal Candidates   

• Has a passion for marketing, paired with strong organizational and communication skills. Thrives on being part of a team driving effective cross-function collaboration in planning and execution of strategic marketing projects aligned to the business’ overall strategy.​ 
• Enjoy building relationships, transparency, and accountability in a fast-paced environment 
• Ability to track the creative development process across conception, production, delivery, and trafficking phases.  
• Excellent communication skills for multi audience updates.  

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general