Security Officer I

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Position Summary

• Protects the organization's employees, patients, visitors, properties and all items of value on premises from any preventable harm or danger.  Maintains general order of the local environment and intervenes in disturbances in a calm and efficient manner guided by courtesy, established rules and regulations.
• Detects, corrects, reports, investigates, manages, and mitigates safety and security hazards and violations on hospital campuses and off site properties using appropriate tools, training, and resources.
• Assists in Incident Command situations, psychiatric patient evaluations and management, duress alarms, conflict situations, and hazardous materials/waste spills.  Responds and assists with all medical emergencies within the scope of the officer's training.

Principal Accountabilities

• Standards of Performance:  Respect, Integrity, Compassion, Collaboration, Stewardship, Accountability, Quality

Education

• High School graduate or equivalent

Licenses and Certification

• Valid Illinois drivers license
• Level I (within 90 days)

• Essentials of Aggression Management (EOAM) certification
• Taser Certification

• Level II:
  • Basic certification by International Association for Healthcare Security and Safety
• Level III:
  • Advanced certification by International Association for Healthcare Security and Safety

Experience and Skills

• Skills:
  • Basic computer skills.
  • Read and write detailed reports.
  • Able to respond calmly and operate efficiently to emergency and critical confrontations.
  • Professional and courteous when dealing with staff and public of all age groups.
  • Maintain a high level of integrity and honesty in maintaining confidentiality.
• Experience:
• Level I:
  • Requires experience with the public in a service environment. Security experience preferred.
  • Within 90 days:
    • FEMA IS- 906: Basic Workplace Security Awareness
    • FEMA IS- 907: Active Shooter: What You Can Do
    • Complete handcuff training and demonstrate use according to CMS guidelines.
    • Requires completion of SIH Security New Hire Orientation Checklist within 90 days.
• Level II additional experience:
  • Requires minimum of 90 days on the job experience.
  • NIMS - IS-100a
  • NIMS – IS-200a
  • Completion of all elements of the Competency Assessment for Promotion from Level I to II.
• Level III additional experience:
  • Requires minimum of 180 days on the job experience.
  • NIMS – IS-700b
  • NIMS – IS-800b
  • Completion of all elements of the Competency Assessment for Promotion from Level II to III.

Physical Activities

• Intermittent hand manipulation required.
• Intermittent lifting and carrying of 50 lbs and to help restrain or lift a person. Can be modified.
• Requires sufficient strength and agility to respond to crisis situations and critical confrontations.

Role Specific Responsibilities

LEVEL 1

• Serves as physical deterrent and visible presence to maintain safety and security.
• Detects, corrects, reports, investigates, manages, and mitigates safety and security hazards and violations on hospital campuses and off site properties using appropriate tools, training, and resources.
• Responds quickly to highly stressful critical and emergency response situations.
• Assists in Incident Command situations, psychiatric patients evaluations and management, duress alarms, conflict situations, and hazardous materials/waste spills.
• Utilizes reasonable non-deadly force at the minimal amount necessary to establish and maintain control of a subject as related to the level of resistance in accordance with SIH policy and Illinois State Law.
• Prioritizes calls for service in order of urgency based on safety needs.
• Confronts, assesses, and detains unauthorized persons as identified.
• Monitors the premises by patrolling buildings and property on foot or by vehicle to deter criminal activity.
• Utilizes security monitoring and video surveillance systems to monitor, detect, and respond to security events. 
• Controls parking and traffic flow; enforces parking regulations.
• Maintains access routes and accessibility to Emergency Department and other entrances/exits for patients, visitors, and EMS.
• Escorts personnel to parking lots and hospital buildings as requested.
• Assis