Jobs and Careers
SN
Client Success Manager
Snap FinanceUnited Statesfull_timeVerifiedPosted 23 Jul 2024
About the role
Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members? Snap Finance is a thriving leader in the financial services industry, and our team members are the foundation of our success. Snap knows that happy, empowered, and engaged team members are essential to innovation and business success- and our approach is working. Come join us!
Job Description
Client Success ManagerAre you ready to be a key contributor? You will play a significant role in driving the rapid
growth of a leading fintech while helping customers and empowering team members.
Snap Finance is a thriving leader in the financial services industry, and our team members are the
foundation of our success. Snap knows that happy, empowered, and engaged team members are
essential to innovation and business success- and our approach is working. Come join us!
Who we love...
We are looking for Client Account Managers (existing accounts), Account Executives, Territory
Managers, Outside Client Managers, Client Services Managers, Customer Success Managers,
Customer Experience Managers and Relationship Managers, Customer Service Representatives
who have a drive and passion for client service and account growth.
Why this opportunity?
• Excellent earning potential with a customer focus: Includes a base salary, mileage
reimbursement and commissions for on-target earnings (OTE) of $100-110k. Higher
compensation is rewarded for top performers.
• A future of growth and advancement: Sales has a dynamic career path which allows you
to develop your mentorship, training, and leadership skills.
• Work with a talented and passionate team: Our team of business development and
technology members have achieved outsized results by maintaining a high bar for quality,
performance, respect, and accountability.
• Join us at an opportune time: We're growing fast and have an excellent trajectory within
eCommerce, which gives us a great foundation to work with. You will be joining at the perfect
time to shape our continued rapid growth and directly impact our future success.
The Job...
• Be a road warrior and work out of your car as you travel daily to meet customers face-to-face
in your territory, completing 120-150 merchant visits each month.
• Own relationships with Merchant Partners: serve as a trusted, strategic advisor with a focus
on growth, building long-term relationships with our clients.
• Become an expert on our product: assist merchant partners in capturing more customers by
offering Snap programs and promotions.
• Identify and communicate feedback and suggestions to Snap support and product teams.
• Using relationship building /account management techniques and sales reports/data to
uncover additional revenue potential within your merchant portfolio.
• Schedule and deliver “field training” sessions with our merchants and their staff.
• Work closely with Areas Sales Manager to strategize on merchant account goals.
You...
• 1+ years of
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