Sales Operations Associate

The Sales Operations Associate will provide administrative support to the sales managers in all regions in the USA. This position reports to the Head of Supply Chain Management or another member of senior management personnel that the President of the Company may designate. This position will be based out of our Irvine office, with an in-office schedule that is set at the direct manager’s discretion in accordance with the company policies and procedures. Remote options could be considered for exceptional cases. 

Responsibilities

• Manage customer accounts by reviewing, validating, and processing purchase orders/sales orders.
• Communicate with other departments, such as Finance, Logistics, Demand Planning, and partners and customers.
• Enter orders into the Company’s system and monitor orders to ensure that any adjustments are properly implemented.
• Track inventory and allocate purchase orders using the Company’s system.
• Collaborate with the Sales team to forecast inventory demand and determine optimal stock levels.
• Supervise the delivery schedule and provide regular updates to the Sales team.
• Verify product serial numbers and pallet quantities for each customer’s order and review order deliveries for billing purposes.
• Compile data for invoicing to be shared with the Finance team.
• Comply with the Company’s rules, regulations, and policies.
• Demonstrate flexibility and willingness to work on different tasks in a teamwork environment and assist the team when needed.
• Perform other duties and special projects as assigned by the management.  

Required Qualifications

• High School Diploma with 2 years of relevant professional experience, or Associate Degree (AA) or Bachelor’s Degree with 0-1 year of experience
• Proficient knowledge of Microsoft Office Suite, particularly Excel and Word
• High degree of professionalism and conduct at all times
• Demonstrated track record of delivering results; able to multitask, set priorities, and meet deadlines
• Excellent verbal and written communication skills with the ability to present and explain complex information clearly to internal and external clients

Preferred Qualifications

• Ability to work with high-volume orders
• Thrive working in a fast-paced environment and enjoy multitasking while managing multiple projects and tasks
• Enjoy working in a team-oriented environment and passionate about Renewable Energy 

Hanwha Q CELLS America Inc. (“HQCA”) is headquartered in Irvine, CA, and handles sales for the North American region. It is a subsidiary of Hanwha Q CELLS Co., Ltd., one of the world´s largest and most recognized photovoltaic manufacturers for its high-performance, high-quality solar cells and modules. It is headquartered in Seoul, South Korea (Global Executive HQ), Thalheim, Germany (Technology & Innovation HQ), and San Francisco, USA (Energy Storage/Inverter & Software HQ). Through its growing global business network spanning Europe, North America, Asia, South America, Africa, and the Middle East, the company provides excellent services and long-term partnerships to its customers in the utility, commercial, government, and residential markets. Hanwha Q CELLS is a flagship company of Hanwha Group, a FORTUNE Global 500 firm, and a Top 8 business enterprise in South Korea. HQCA recently acquired Geli, a leading developer of Energy Management System software for energy storage, solar, and other renewable resources.
Benefits* ·   Medical, Dental, Vision·   Paid Time Off·   Tuition Reimbursement·   401K·   Paid Holidays* All benefits dependent on role and eligibility
Physical, Mental, & Physical Demands
To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation. 
MobilityStanding: 20% of time Sitting: 70% of time Walking: 10% of time
StrengthPulling: up to 10 Pounds Pushing: up to 10 Pounds Carrying: up to 10 Pounds Lifting: up to 10 Pounds
Agility (F = Frequently, O = Occasionally, N = Never)Turning: FTwisting: FBending: OCrouching: OBalancing: NClimbing: NCrawling: NKneeling: N
Dexterity (F = Frequently, O = Occasionally, N = Never)Typing: FHandling: FReaching: F
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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