Principal, Strategic Solution Consulting Field Programs

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

The Workday Presales team is a strategic partner to the sales organization and responsible for driving innovation and building a compelling vision of the Workday solution for our customers and prospects in some of the largest organizations in the world. We value our culture as a key foundation of the way we work together and how we hold each other accountable.

About the Role

The Strategic Field Program Lead role is a high visibility role with a focus on driving the set of strategic presales field initiatives integral to Workday’s next chapter of growth. Reporting to the North America VP of Presales for Large Enterprise & Industries, this strategic program management role will be responsible for leading the field-focused Presales programs to implement programs focused on improving Presales effectiveness and ability to scale. The programs will require regular cross organization engagement and collaboration at all levels of the organizations, interacting with various business functions including sales, industry teams, value management, product marketing and presales operations. The program manager will partner with the program sponsor to set program objectives and goals and be responsible for overall program execution including managing program plans, tracking issues and risks, ensuring deliverables are completed and effective and measuring success both quantitatively and qualitatively.

The role requires extensive organizational, management and communication skills given the cross-organizational nature of the programs and team members involved. The Program Manager must understand field sales operations and the Presales role within field sales and have the confidence and resourcefulness to manage diverse and dispersed team members to advance programs and achieve objectives. Facilitating discussions to identify, analyze and resolve issues and drive the required actions and deliverables is critical.

Given the rapid pace of change and innovation in Presales and the flexibility and adaptability required for these programs, the program manager must always be anticipating different alternatives and options to support our ever-changing environment. In parallel, the program manager must always be evaluating and gathering input and feedback to adjust and improve in-flight programs.

Key Responsibilities

• Provide program support for the NA Presales Leadership team including the Large Enterprise and Medium Enterprise VPs and five field Vice Presidents.

• Monitor and report progress against program objectives and goals.

• Proactively identify issues and risks; initiate corrective actions and mitigation strategies as appropriate.

• Communicate regularly and effectively with all collaborators, within the team, within the organization, and beyond; manage and facilitate program and cross-organization meetings.

• Responsible and accountable for the coordinated management of multiple program workstreams as needed.

• Manage and resolve dependencies between the program workstreams.

• Be responsible for program quality and embed quality processes into the program from the outset.

• Report overall program status to the steering group at regular intervals and on an ad-hoc basis.

• Put in place the governance and operational working practices of the field program team.

• Collaborate with the Global Presales Program office, EMEA Presales Program office, APJ Presales Program office and Global Presales Operations team.

About You

Basic Qualifications

• 10+ years program management track record managing broad change initiatives
• 6+ experience in Presales or Presales Operations with an enterprise products company required