Medical/Healthcare Billing Supervisor

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter

The Billing Supervisor for Baxter Cardiology is responsible for supervising employee's front-end medical billing of commercial insurance and government program claims for all Cardiology devices. This role is directly responsible for oversight to ensure the efficiency of billing functions and operations, driving departmental policies and procedures related to Billing, Insurance Collections, Cash, Patient Balances, and contract over/under payments to ensure collection of claims as well as compliance with existing payer and internal policies to achieve maximum reimbursement for services provided across all lines of business (Commercial/Medicare/Medicaid).

Additional duties include identifying and ensuring adherence to payer requirements for documentation and authorization, staff training, identifying, and resolving escalated payer or patient issues, collaboration with cross-functional stakeholders to ensure business processes and efficiencies are met, and drive to meet team collections and accounts receivable goals. Additionally, this role is responsible for leading, motivating, and communicating change across the Billing team.

Your team

Bardy Diagnostics, Inc. (“BardyDx”) is an innovator in digital health and remote patient monitoring, with a focus on providing the most diagnostically accurate and patient-friendly cardiac and vital signs patch monitors in the industry.

We're a friendly, collaborative group of people who push each other to do better every day! We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or solving challenges with your territory team, you always have camaraderie and support to help accomplish your goals!

What you'll be doing

• Supervise a Billing team, including hiring, firing, compensation, disciplinary actions, training, employee development and performance management.

• Monitor workloads for functional area, including daily performance metrics, adherence to standard work policies, specific projects, and cross-functional training.

• Perform claim adjustment reviews to ensure adherence to establish policies and procedures.

• Build and maintain partnerships with other RCM teams and key partners to meet business needs.

• Identify and develop strategies surrounding specific payer issues to improve clean claim and collection rates.

• Supervise and evaluate team effectiveness and individual productivity measured against established performance standards.

• Apply corrective measures as appropriate to ensure standards are maintained and goals are achieved.

• Collaborate with supervisory team to ensure consistency in communications and procedures across Revenue Cycle Management.

• Provide training and mentoring to new team members, answer questions, and provide support to all team members.

• Coordinate team workflow and ensure quality objectives and work deadlines are being met.

• Other duties as assigned.

What you'll bring

• High school diploma or equivalent required, associate's or bachelor's degree preferred

• 3+ years of proven experience required

• 2+ years supervisory or leadership experience required; experience working with Cardiology devices a plus

• Knowledge of federal, state, and local regulations, guidelines, and standards, including a solid understanding of Compliance and HIPAA rules and regulations

• Billing database software experience required

• Clearinghouse and payer portal experience preferred.

• Basic understanding of other revenue cycle functions preferred

• Strong communication and interpersonal skills

• Innovative critical thinking and proven problem-solving skills concerning sophisticated issues

• Strong attention to detail with a sense of urgency

• Mi