Creative Operations Specialist (Future Need)

Please note: This role is contingent upon contract award. While not an immediate opening, we are actively interviewing and may extend offers in anticipation of the award, with start dates dependent upon contract finalization.

Creative Operations Specialist 

Nothing of quality gets produced without someone, somewhere, taking ownership – that’s you. You own the process that links developing striking creative deliverables and strategic, hands-on client management. You are the glue, the amazing enzyme that goes far beyond just managing traffic and communications as a producer, to simply doing whatever necessary to get the best work out of our best people for ICF Next and the client. 

Your tools are over-communication, organization, experience, a keen eye that sees traps down the road and steers the work around them, and a personality that encourages collaboration, creativity and professionalism. 

If this sounds good, we’d love to chat. Show us how you’ve done this before at a large marketing or advertising agency. Talk about the problems you’ve solved that are specific to large teams, big clients and budgets, and a crazy amount of deliverables. Demonstrate how you and your team are the “glue” sitting at the center of it all – getting the best out the account, creative and client's teams as a kind of show-runner. Looking forward to the conversation! 

About ICF Next 

ICF Next brings together strategy, creativity, data, and technology to solve real problems. 

We work with organizations facing complex challenges across energy, public health, climate, and more. The work is not just about communication. It is about helping people understand, engage, and take action. 

Our teams build integrated campaigns and experiences that connect with people and hold together across channels. The work needs to be clear, useful, and built to perform. If it does not resonate, it does not work. 

 
As a Creative Operations Specialist, you’ll: 

• Support public and private-sector clients who tackle issues like HIV/AIDS, disaster preparedness, human trafficking, climate change, child welfare, and more. 

• Act as a liaison between the account team and the creative team to own the creative development process, making sure we get the best work out of the team at maximum efficiency and quality for the company and client. 

• Oversee workflow in multiple mediums across the account deliverables list, ensuring version control, edits, internal deadlines, final deadlines, quality control and final release files all are optimized. 

• Assist in capture and organic growth estimating in partnership with Ops and Acct Teams. 

• Help manage outside vendors such as printers, photographers etc. 

• Draft internal and external creative development schedules geared around key milestones and stakeholders, that also allow for the best creative product. 

• Audit hours, budgets, staff to match against expectations and proactive considerations, keeping everything moving smoothly. 

You’ll need: 

• 5+ years' experience in creative operations, preferably within an agency environment.