STAFF ASSISTANT - 41000597

Requisition No: 848549 

Agency: Office of the Attorney General

Working Title: STAFF ASSISTANT - 41000597

 Pay Plan: Career Service

Position Number: 41000597 

Salary:  $33,742 - $35,689 Annually 

Posting Closing Date: 03/25/2025 

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Our Organization and Mission: The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States. 

 

Pay: $33,742 - $35,689 Annually 

 

Position Summary: This position serves as secretarial support in the Bureau of Victim Compensation and plays an integral role in the overall effectiveness and efficiency of the program through daily activities in the claims process. 

 

Qualifications: 

• Three years of secretarial or clerical work experience; or

• A high school diploma or its equivalent and 1 year of secretarial/administrative experience.

• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience; or

• Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.

   

The Work You Will Do: The incumbent will be responsible for, but not limited to the following:

• Process incoming correspondence accurately and in accordance with procedures.
• This includes receiving, date-stamping, sorting, and distributing mail (physical, postal, and electronic) to appropriate staff; scanning documents for transmittal into the IN-Queue system; and reviewing IN-Queue task sheets to determine relevance and delegation to inventory at the rate in which the correspondence was received. 
• Perform criminal history background checks for victims and applicants seeking benefits using the Criminal Justice Information System, at the rate in which the correspondence was received and with no margin of error.  
• Review new applications, expense documentation, and related correspondence for completeness, and perform the data entry of the document information into the applicable claims management system, at the rate in which the correspondence was received and with no margin of error.  
• Correctly transfers documents into the applicable document imaging systems (OnBase/VANext) immediately upon completion of data entry; record action log notes to document receipt when necessary; update IN-Queue task sheets with applicable information; and process or reassign IN-Queue task sheets in accordance with procedures.
• Achieve quantitative measurements of aptitude in data entry of no less than 100 new claims and 100 expenses monthly.
• Complete special projects as requested and finalize directives within established time frames.

 

NOTE: These duties may involve extended work hours and/or travel outside the work site.

 

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.  

 

The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave