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Branch Operations Coordinator
VictaulicUnited Statesfull_timeVerifiedPosted 4 Jun 2025
About the role
JOB SUMMARY: Provides essential support to the Manager of Branch Operations in overseeing day-to-day warehouse and distribution activities. This role involves coordinating operational plans, monitoring performance metrics, facilitating process improvements, and supporting branch staff to ensure efficient operations across multiple functions. RESPONSIBILITIES:
- Coordinate and execute plans as outlined by Manager of Branch Operations at Branch locations including but not limited to: Quality, Safety, HR, IT-related functions.
- Handle day-to-day demands from Branch Managers
- Monitor and refine transactional reports to help in assess warehouse activity relating to shipping, transportation, receiving, order fulfillment, and inventory control.
- Assist in the evaluation of warehouse operations to optimize and organize material and workflow, equipment, warehouse layout and machinery performance on an ongoing basis.
- Utilize Zoho and other tools to coordinate corrective action and process improvements where appropriate.
- Promote and maintain strong teamwork and positive employee relations
- Work in coordination with Branch Managers to be actively involved in creating employee training modules for staff members.
- Participate and provide feedback in the employee evaluation and performance review process.
- Ensure compliance with the corporate safety program and provide the necessary tools which are consistent with established standards
- Assist in ensuring that all company policies and rules are followed by all personnel in the Branch Operations organization.
- Assist and represent Manager of Branch Operations in any and all company functions.
- Manage and maintain the department's SharePoint site
- Implement basic data tracking and create regular operational reports for management review
- Track and report on key performance indicators to identify areas for improvement
- Implement efficiency improvements as directed by strategic leadership
- Minimum 5 years of proven warehouse and distribution experience
- Knowledgeable and proficient in warehouse and shipping systems including equipment and hardware.
- Experience and knowledge of facilities management is a definite asset
- This position requires an individual who is highly organized, who excels at multitasking and can implement and maintain processes
- Good verbal and written communication skills
- Strong focus on the customer and getting the job done while maintaining a positive, flexible attitude
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