Case Manager, Registered Nurse (Healthy Aging Support Program)
CVS HealthAbout the role
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
Aetna’s Healthy Aging Support Program (HASP) is a short term, self-management education program. The HASP RN is responsible for telephonically assessing, planning and providing one-on-one coaching to build members’ confidence and ability to manage their health. This role evaluates the medical needs of the member to facilitate the member’s overall wellness. The HASP RN will work individually with Medicare members on specific content addressing common health concerns for members with chronic conditions, providing education and resources, and effectively utilizing community, health care, and plan benefit resources.
Additional responsibilities to include but not limited to the following:
- Clinically assess all HASP enrolled members to determine their overall health status, coordinating with Medicare Care Management or Aetna Behavioral Health when needs supersede HASP program participation requirements
- Educate members on an array of topics such as Managing Medicines, Nutrition, Safety, Benefits/ Resources, Mindfulness and Working with Care Team and empower participation of the group coaching participants
- Assist the member in actively participating with their health care providers and - Aetna Care Management teams regarding decisions that impact their health and well-being
- Document all member interaction into the appropriate member record(s)
- Demonstrate empathy for situations faced by our members and their caregivers
- Troubleshoot unavailability of resources, securing support as needed to close member gaps
- Follow program workflows consistently, following up with members to review their personal action plan and determine if any additional referrals are needed (e.g., Care Management, Behavioral Health, etc)
Required Qualifications
- Active and unrestricted compact Registered Nurse licensure and live in a compact state
- 5 years clinical practice experience
- Candidate must support 8:00 AM - 5:00 PM Mountain Standard Time (MST) or 7:00 AM - 4:00 PM Pacific Standard Time (PST)
Preferred Qualifications
- Managed Care/Medicare experience preferred
- Bilingual preferred
- Effective communications, organizational, and interpersonal skills
- Ability to work independently
- Efficient and Effective computer skills including navigating multiple systems and keyboarding
- Bachelors of Science in Nursing
Education
Associates or Nursing Diploma required
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$60,522.00 - $129,615.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confiden
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s