Digital Sales Account Manager II

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in selling or managing sales teams for Cloud/SaaS productivity solutions.

Preferred qualifications:

• Experience managing external vendor partners or leading extended workforce sales programs.
• Demonstrated experience navigating matrixed environments and collaborating effectively across cross-functional teams.
• Strong proficiency in sales operations management, pipeline forecasting, and complex data analysis to drive strategic decisions.
• Excellent communication, stakeholder management, and change management skills, with a proven ability to influence without authority.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As the NorthAM SMB Workspace Vendor Sales Lead, you will play a critical role on the frontlines of Google Cloud’s commercial scaled footprint. You will be the principal stakeholder responsible for leading and managing an extended workforce vendor sales team tasked with driving Google Workspace growth across the NorthAM Small Business segment.

In this role, you will own the sales performance for both new customer acquisition and upselling existing accounts. You will be responsible for developing market-specific strategies, driving operational excellence on the ground, and acting as the bridge between your vendor team and Google Cloud leadership. You are a strategic thinker who is equally comfortable diving into daily sales metrics, presenting revenue forecasts to executive leadership, and collaborating with cross-functional teams to hit quarterly goals.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Build and land quarterly sales strategies in collaboration with vendor leadership to drive Workspace acquisition and upsell. Establish robust performance mitigation plans, leverage best practices, and lead performance diagnoses to ensure the extended workforce team meets and exceeds goals.
• Maintain a highly accurate weekly and quarterly revenue forecast. Lead weekly business reviews with the vendor and directly present the team’s performance, pipeline health, and strategic insights in bi-weekly revenue calls with the Vice President.
• Drive continuous on-the-ground operational improvements within the vendor program. Ensure tight alignment with standard operating procedures, and navigate tool/system workflows to maximize sales productivity.
• Partner closely with internal cross-functional teams.
• Build influential, trusted relationships with executive vendor management. Hold the vendor accountable to strict Service Level Agreements, core KPIs, and quality assurance standards via regular calibration and data-driven feedback.