Head of Local Marketing

Are you passionate about enhancing customer experiences in branches? Do you thrive on creating seamless, omni-channel journeys from online to offline? If you're a self-starter who can lead and get involved, this is the role for you!

 

About the Role: 

 

This is a brand-new position where you and your team will be responsible for the development and execution of our in-store customer experience. You will lead a dynamic team of four, including a Branch Merchandising Manager, Branch Planning Lead, Local Marketing Lead, and an Apprentice.

 

Key Focus Areas:

 

• Customer experience journey mapping
• Branch merchandising
• Branch format
• Third-party & local partnerships
• Omni-channel experience
• In-branch productivity
• NPS (Net Promoter Score)
• Influencing and supporting commercial offers through the branch network
• Clear communications and POS (Point of Sale)
• Leadership & collaboration
• Creating a team culture where people can learn, fail fast, and be the best they can be
• Educating stakeholders on the benefits of digital
• Representing and being the voice of our UK customers in group discussions

Benefits of a Career with Rexel:

•    Company car allowance
•    Annual bonus
•    25 days annual leave plus bank holidays – with more for long service
•    Private medical insurance
•    Competitive enhanced family leave benefits
•    Agile working opportunities
•    Extensive learning and development opportunities from day one
•    Opportunity to buy and sell annual leave
•    An additional day's holiday for your birthday after completing one year of service
•    A comprehensive health and wellbeing support programme
•    Fantastic rewards for long service key milestones
•    Staff discount on our webshop!

 

About You: 

A dedicated leader and change champion, you are naturally curious and completely customer-centric. Ideally, you have operated in a similar role and are eager to apply your successes and learnings to a new opportunity, with customer experience at the heart of all we do.
We are excited about the possibilities ahead and want your energized, self-starter enthusiasm to join us at a pivotal time in our digital transformation journey.

 

At Rexel and Denmans, we welcome people from all backgrounds with diverse perspectives and experiences. Our goal is to create a workplace where everyone feels valued and empowered to succeed, as we understand that our success and innovation are enhanced by an inclusive and diverse workforce.

Join us in our mission to #Powertogether and be part of something extraordinary.