Scheduled Hours

37.5

Position Summary

The Data Quality Specialist reports to the Director of Data Quality and is a full-time position focused on data research, analysis, reporting needs, survey work, and data projects that improve data quality within University Advancement’s Business Intelligence team. Leads special projects related to data quality, research, and analysis. Serves as the coordinator for significant surveys. Utilizes judgment and resourcefulness to ensure data accuracy of alumni and donors in the University’s complex and comprehensive Salesforce-based CRM. Develops, prepares, and distributes various complex reports for University Advancement staff, including leadership. Ensures CRM data integrity through data audits and data loads. Requires strong analytical skills, critical thinking, exceptional attention to detail, excellent verbal and written communication skills, and the ability to stay organized and act proactively.

Job Description

Primary Duties & Responsibilities:

Project management for data-focused projects

• Manage special projects focused on data quality including data audits and data cleanup.

• Identify use cases and coordinate across team the execution of batch uploads to CRM to ensure accurate and timely data.

• Perform analysis of new and existing reports and data definitions for accuracy; identify discrepancies, opportunities for clarification, and data integrity issues.

• Collaborate with database developers (UAS) on data integration projects, data testing, and maintaining data quality.

• Create and update decisions, best practice, and process documentation related to data audits and data quality.

 

Reporting and Surveys

• Prepare and validate monthly and quarterly reporting.

• Provide backup to the Director of Data Quality on additional special reporting needs, including supporting the EVC office.

• Gather and analyze data for significant surveys and present findings to leadership.

• Create and update decisions, best practice, and process documentation related to reports and surveys.

 

Manage ongoing and regular processes, including:

• Biographical appends.

• Alumni Questionnaires.

• Representing Advancement Services/Business Intelligence on appropriate committees.

 

Perform other duties as assigned.

Working Conditions:

Job Location/Working Conditions

• Normal office environment

Physical Effort

• Typically sitting at a desk or a table

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

This position is located in St. Louis, MO and the targeted hiring range for this position is $58,400 - $66,000. 

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Analytical Thinking, Coding Languages, Communication, Complex Systems, Confidentiality, Customer Relationship Management (CRM) Software, Customer Service, Data Analysis, Data Loader, Data Quality, Deadline Management, Hyper Text Markup Language (HTML), Import Wizard, It Reporting, LexisNexis, Microsoft SQL Server, Nonprofit Organizations, Problem Solving, Project Management, Salesforce (Software), Tableau (Software), Taking Ownership, Teamwork, Trend Insights, Work Initiative

Grade

G1